Windows 10: unable to rip software to Hard Drive cd is damaged

I purchased software called DigitalSender some years ago. I never got round to using it. I have recently moved house and have now decided to try it out to send stuff from my laptop to my tv.


When trying to install the software using the supplied cd I end up with error 1038, there are a few scratches on the cd.


Someone on the internet, suggested copying the cd to my hard drive. I have windows 10 where I have eventually found rip cd but it only applies to music/video and does not see the cd after I load my cd player.

:)

 

RIP CDs

Hi,

We suggest that you perform these steps and check if the issue persists:

• Press "Windows" + "E" button on the keyboard.
• Go to "View > Navigation pane" and select "Show libraries".
• Now in the navigation pane, right-click on the "Music" library under "Libraries" and select "Delete".
• Now right-click on the "Libraries" and select "Restore default libraries".
• Now try to rip.

We also suggest that you refer to this link. Burn and rip CDs.

Regards.

 

backup of cds to hard drive

I am trying to rip to hard drive but Windows Media player will not rip cd to hard drive. It say can not rip one or more tracks from cd

 

MEDIA PLAYER- unable to play or rip cd's

Hi Christine,

Thank you for posting your query in Microsoft Community.

We regret the inconvenience caused to you. We will be glad to assist you with the issue.

• Did you check if you are able to play using other CD'S?
• What is the exact error message or code you receive when you try to play the cd or try to Rip?

For now let's try the below steps and check if it helps:

Method 1:

I suggest you to check if the rip settings are set correctly as mentioned in this article:

http://windows.microsoft.com/en-US/windows-8/change-settings-for-ripping-music

Method 2:

I suggest you to uninstall and reinstall the Windows Media player and check if the issue persists. Refer to these steps to uninstall and reinstall Windows Media player:

• Press Window key + F, select “Settings’ tab below the search box.
• Type “Turn Windows features ON or OFF” and click on the tile with the same name.
• Now, expand the “Media features” and uncheck the box against “Windows Media player”.
• Restart the computer.
• Now follow the same steps and check the box against “Windows Media player” and
  restart the computer to reinstall.
• Check if the issue persists.

Hope it helps. Please do let us know if you need further assistance, we’ll be glad to assist you.

Thank you.