Windows 10: Unable to run a program(McAfee)

Recently, I've installed McAfee in my computer but it was unable to run and therefore I contacted their technician to fix this. After troubleshoting my computer and couple times of reinstalling McAfee, the issue still exists. The technician said it was due to the OS issue and that I should contact either manufacturer or Microsoft support to fix the problem. So, should I call the HP (my desktop manufacturer) or Microsoft technician to fix it?

:)

 

Unable to run programs in Windows 10

Hi,

Thank you for posting your query on Microsoft Community.

I understand you are unable to run some programs on Windows 10. We will assist you to resolve the issue.

To assist you better, I would like to know what exactly happens when you try to run the programs. Did you get any error message? Which was the previous Operating System installed on the computer?

I suggest you to run the program in Compatibility mode and check if it helps, please follow the below steps:

1) Right click on the Program

2) Click on Properties

3) Click on Compatibility tab

4) Select Run this program in compatibility mode and select the operating system accordingly (Windows 8 or 7) from the drop down list.

Hope the information helps. Let us know if you need further assistance. We will be happy to help.

Thank you.

 

Unable to uninstall McAfee

Have you tried the Mcafee uninstall/clean up tool?

Download and run the MCPR tool:

• Download the MCPR tool from http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp and save it to a temporary folder on your computer.
  
  
  
  NOTE: Because the MCPR tool is updated periodically, always download a new copy before each use to ensure that it can recognize and fully remove newer McAfee products.
  
  
• Browse to the folder where you saved the file and double-click MCPR.exe.
• If you see a User Account Control dialog box, click Yes.
• At the McAfee Software Removal screen, click Next.
• At the End User License Agreement (EULA) dialog box, click Next to accept the agreement.
• When prompted, type the Captcha information exactly as seen (it is case-sensitive) and then click Next. (This step minimizes accidental executions of MCPR.)
• If you have Family Protection installed, follow steps a and b below. Otherwise, continue to step 8.
  • Type your Family Protection Administrator name and Password, then click Next.
  • If authentication fails, follow the on-screen instructions to obtain an uninstall code.
• When you see the CleanUp Successful message, restart your computer to completely remove your McAfee product.

 

McAfee security

Read through this and it will show you step by step how to remove McAfee from your computer

PC Hell: How to Uninstall McAfee