Windows 10: unable to run media creation tool

unable to install windows 10 on my laptop. i already install media creation tool 4 times, and all the time the program wont run at all. The only things pop up is this

:)

 

Media creation tool

Hi,

I am sorry to know that you are unable to run windows media creation tool. Do not worry, will assist you with the issue.

I suggest you to please refer to the suggestions provided by Andre Da Costa in the link below.

Windows 10 herunterladen

You can also refer to the suggestions provided in the link below.

Frequently Asked Questions: Windows 10

Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.

 

Media creation tool will not run

Hi Phil,

Thank you for posting your query on Microsoft Community.

Method 1: I suggest you to perform a clean boot. Putting your system in Clean Boot state helps in identifying if any third party applications or startup items are causing the issue. You need to follow the steps from the
article mentioned below to perform a Clean Boot.

How to perform a clean boot in Windows

http://support.microsoft.com/kb/929135

Note: After troubleshooting, refer to this section "How to reset the computer to start normally after clean boot troubleshooting".

Method 2: Click the link below and Run the media creation tool.

Windows 10 herunterladen

Do let us know if you have any other queries pertaining to Windows in the future. We will be happy to help.

Thank you.

 

Media creation tool

Hi,

We would like to know more about this concern. Kindly answer the following:

• Any changes made on the computer prior to this concern?
• Is this the first time that you encountered this problem?
• What troubleshooting steps have you tried so far?
• May we know the reason why you want to download Media Creation Tool?