Windows 10: unable to scan from printer to laptop

So weird. I was scanning a few documents to my computer sucessfully when i got a paper jam. I fixed the paper jam but when I attempted to continue my scanning, the system gave me a message that read "PC not connected"??? It also says Scan local USB. I dont recall seeing the "scan local usb" before, Do you think while fixing the paper jam I may have inadvertenly hit a activated something that disrupted my normal scanning capabilities. ?????please help me troubleshoot.

:)

 

Can't "Scan To" from printer. Please help!

The scenenario is the following:

We have multiple subnets in our network. One of them is the security one which is 10.224.2.xxx

Computer A is connected directly into it. Ethernet cable comes out of the wall and goes into her Intel NIC.

Computer B is also connected directly into it. However, ethernet cable comes out of the wall, goes into a dock and then through the USB cable, gets internet.

Computer C is connected to our wireless security network which is 10.224.4.xxx
This computer is allowed on the firewall to talk to 10.224.2.xxx

All three computer have Webroot SecureAnywhere installed. The printer is an EPSON Workforce WF-4640. IP is 10.224.2.122 / 255.255.254.0 / 10.224.2.1 gateway / no iPV6 / 192.168.50.18 & .19 are DNS's. Printer has static IP.

I proceeded to install the drivers on all three computers. Here is where the problem comes.

Computer A installs just fine. Finds the printer on the subnet and completes installation. I can print and scan FROM the computer. I can also scan FROM the printer. When I go to "Document Capture Pro", I can see scan to: COMPUTER A on the list.

Computer B also installs just fine. Finds the printer and completes the installation. I can print and scan FROM the computer, but I cannot scan FROM the printer. It just wont list COMPUTER B at all!. I tried plugging the ethernet cable directly into the laptop, but still, the printer will not show computer B in the scan to list.

Computer C the same story, but worse. I cannot finish the installation properly because it will not find the printer. It is obviously on a different subnet, but it will not let me type in the address so I just cancel the printer finder part. I manually go to control panel and adjust the IP parameters. Same thing, I can print and scan from the computer but cannot scan FROM the printer. It will not list Computer C in the list.

I have tripled checked the EPSON Scan software on each PC. Each has the IP parameters set properly. I have spent days installing and reinstalling drivers, but no luck. Printer has updated firmware. I tried disabling Windows firewall, nothing.
At first I wanted to think it was Webroot, since there is a review on Amazon from a guy that had the same problem, but using Norton. However, how come Computer A works just fine?
When I though it was the dock, I quickly found out it was not as explained in Computer B when I plugged it directly.

At this point, Im running out of ideas. Im not even sure where else to go.

 

unable to scan to computer

My HP Envy 4524 printer set up using HP website and prints fine using wireless connection. However, when attempting a scan printer window message saying no computer found. I have read various suggestions indicating web scan may need to be enabled on
my laptop, but the steps suggested could not be followed as I think they may refer to an earlier version of windows. Can anyone suggest how I might get my scan to computer enabled using windows 10?

 

Unable to scan files to folder from my network printer

Hi there,

I need some help. I have a very frustrating issue at hand.

Basically I was able to scan files to my shared folder on my laptop, using my network printer, 2-3 months ago. Recently I am unable to scan anything to my shared folder from the same network printer. No settings has been changed.

I've tried:

• Re-sharing my folder to "Everybody" with "Read/Write" permissions
• Re-installing my network printer on my laptop
• Configure the same advanced sharing settings as the other laptops in the network
• Turned off Firewall
• Reset my network on my laptop (With the help of Microsoft chat support)

Observations:

• I'm able to connect to other laptop's shared folder through the network, but others can't see my laptop/shared folder on the network.
• Tried on 2 network printers at 2 different places of work. Both not able to scan to my folder.

Update(5.41pm):

I have downloaded the port scanner by Microsoft.

Result:

• Port 445: Listening
• Port 139: Not Listening

I went to check my NetBIOS service if it's running. But it's not there in "Services".

Any ideas?