Windows 10: Unable to scan using Epson XP-8600 scanner to Windows 11 computer

Discus and support Unable to scan using Epson XP-8600 scanner to Windows 11 computer in Windows 10 Software and Apps to solve the problem; I'm able to print and copy from my Epson XP-8600 'all in one printer' , but now I can't use the scanner, the last time I used the scanner was quite... Discussion in 'Windows 10 Software and Apps' started by NealePC, Oct 25, 2024.

  1. NEALEPC
    NealePC Win User

    Unable to scan using Epson XP-8600 scanner to Windows 11 computer


    I'm able to print and copy from my Epson XP-8600 'all in one printer' , but now I can't use the scanner, the last time I used the scanner was quite some time ago and it worked perfectly !I've updated my Windows 11 to the latest version and updates,I've also updated my printer multi to the latest software and updates, it's connected using a USB new cable, to be certain the cable is not the problem.I've tried scanning using the printer LCD screen button but I get a message advising me to install Epson Event Manager , which I have done.I've run out of ideas ,I'm not a computer expert so I tend

    :)
     
    NealePC, Oct 25, 2024
    #1
  2. STEVE C
    Steve C Win User

    Unable to get Win10 to recognize EPSON 4870 Photo Scanner

    I'll walk you though the steps I do to install my Perfection 1200. I have to do this periodically for some reason to reestablish the 'non-standard' Perfection 2400 driver.

    1. Right click on the scanner in Device Manager (as Admin) and select Update Driver. Then select the option to browse my computer for driver software.

    Unable to scan using Epson XP-8600 scanner to Windows 11 computer [​IMG]

    2. Then select Let me pick from a list of device drivers....

    Unable to scan using Epson XP-8600 scanner to Windows 11 computer [​IMG]

    3. Select Imaging Devices from the next list.

    Unable to scan using Epson XP-8600 scanner to Windows 11 computer [​IMG]

    4. Finally, select the correct Epson driver you have installed then click Next. If it isn't listed then something has gone wrong with the driver installation.

    Unable to scan using Epson XP-8600 scanner to Windows 11 computer [​IMG]

    5. Hopefully, the scanner should now work?
     
    Steve C, Oct 25, 2024
    #2
  3. JONZWARD
    JonZWard Win User
    Epson xp-412 scanner on windows 10

    I have upgraded to win 10 and have connected my Epson xp-412 with a usb cable. The wireless is disbled on the printer. I can print but cannot access the scanner using mspaint or Epson scan. Any suggestions
     
    JonZWard, Oct 25, 2024
    #3
  4. SYGNUS21
    sygnus21 Win User

    Unable to scan using Epson XP-8600 scanner to Windows 11 computer

    Epson XP-345 printer works but not scanner

    Yeah, I see that's Epson-Ireland.

    Got it - printer is Wi-Fi. With that... As Oscar pointed to your printer drivers you need to install the

    • Driver
    • Epson Scan software
    • Epson Scan updater software
    You might also need to install the "Other Software" in the "Event Manager" software.

    Also, are you sure you're looking at the main PC (the PC where you installed the software for the printer)?

    Have you checked you printer's network settings?

    I'd also suggest you go over the owner's manual for said printer. It can be downloaded via Oscar's link under Manual & Documentation.

    Anyway if things are right you should see both scanner and printer under Device Manager as shown for my Epson XP-960 Wi-Fi printer...


    Unable to scan using Epson XP-8600 scanner to Windows 11 computer 292595d1597252237t-epson-xp-345-printer-works-but-not-scanner-epson-wi-fi-printer.png

    (There are not "hidden". And the printer is powered off)

    Good luck.
     
    sygnus21, Oct 25, 2024
    #4
Thema:

Unable to scan using Epson XP-8600 scanner to Windows 11 computer

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