Windows 10: unable to scan

Discus and support unable to scan in Windows 10 Drivers and Hardware to solve the problem; I can print but can not scan documents https://answers.microsoft.com/en-us/windows/forum/all/unable-to-scan/845b4cad-f590-42ee-8841-c1f64b863631 Discussion in 'Windows 10 Drivers and Hardware' started by adu3, Jul 24, 2020.

  1. ADU3
    adu3 Win User

    unable to scan


    I can print but can not scan documents

    :)
     
    adu3, Jul 24, 2020
    #1
  2. MARILOU SER
    Marilou Ser Win User

    scanned documents

    Hello,

    By default, scans are saved in a Scans folder inside the Pictures. Here are the steps on how to get there:

    • Press Windows and type pictures
    • Click Pictures and double-click the Scans folder.

    Furthermore, we suggest that you repair your Word application by following the steps on this

    link    .

    Let us know how that turned out for you.
     
    Marilou Ser, Jul 28, 2020
    #2
  3. JOEJY
    JoeJY Win User
    Windows defender custom scan does not scan external drives

    I have Defender Windows 10. I tried using custom scan to select and scan external drives. The screen listing the drives comes up, but the "OK" button remains grayed out so unable to scan any of the drives listed. Any suggestions would be appreciated.
     
    JoeJY, Jul 28, 2020
    #3
  4. BILLNOTLEY
    BillNotley Win User

    unable to scan

    unable to scan to computer

    My HP Envy 4524 printer set up using HP website and prints fine using wireless connection. However, when attempting a scan printer window message saying no computer found. I have read various suggestions indicating web scan may need to be enabled on
    my laptop, but the steps suggested could not be followed as I think they may refer to an earlier version of windows. Can anyone suggest how I might get my scan to computer enabled using windows 10?
     
    BillNotley, Jul 28, 2020
    #4
Thema:

unable to scan

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