Windows 10: Unable to see crucial ssd in the windows 11 install

Having just installed a new crucial ssd to replace hard drive and trying to install windows11 from a usb I can’t seem to get the software to see the new drive. Already tried unticking secure mode in the bios. Does anyone have ideas, I’ve seen mention of updating the bios but not sure how to do that as I can’t install any software till windows installed?

:)

 

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windows xp installation and dual core am

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Unable to boot new SSD "Inaccessible Boot Device" error with win10 in it.

Hi

Welcome to Microsoft community.

I know the trouble you're experiencing with your new SSD and the "Inaccessible Boot Device" error on your Acer Predator Helios Neo 16 laptop running Windows 11. It seems that you encountered difficulties installing Windows 10 on the SSD, and now you're unable to boot from it.

Here are a few suggestions to help you troubleshoot the issue:

1. Check BIOS settings: Ensure that your laptop's BIOS settings are configured correctly to recognize the new SSD as a bootable device. Access the BIOS settings by restarting your laptop and pressing the appropriate key (usually Del, F2, or F12) during the startup process. Look for the Boot or Boot Priority section and make sure the SSD is listed as a boot option. If it's not listed, you may need to enable legacy boot or change other relevant settings. Consult your laptop's manual or the manufacturer's support website for specific instructions.
   
2. Verify SSD connection: Double-check that the SSD is properly connected to your laptop. Ensure the SATA or M.2 connection is secure and that the SSD is correctly seated in its slot. If necessary, remove and reinsert the SSD to ensure a proper connection.
   
3. Update SSD firmware: Visit the Crucial website and check if there are any firmware updates available for your Crucial P3 SSD. Sometimes, firmware updates can improve compatibility and resolve issues with certain systems. Follow the instructions provided by Crucial to update the SSD firmware.
   
4. Perform a clean Windows installation: If the above steps don't resolve the issue, consider performing a clean installation of Windows 10 on the SSD. Start by creating a bootable USB drive with a fresh copy of Windows 10. During the installation process, delete all existing partitions on the SSD and create a new one for the Windows installation. This will ensure a clean installation without any potential conflicts or compatibility issues.
   
   Disclaimer: At this point, we have exhausted all troubleshooting and I recommend that we try to perform a clean install to get your computer back into a working condition. Please ensure that you backup any important data, including Documents, Pictures, Videos, and more.
   
5. Contact technical support: If you've tried all the above steps and still encounter the "Inaccessible Boot Device" error, it's recommended to reach out to the technical support of Acer or Crucial for further assistance. They may be able to provide specific guidance or offer solutions tailored to your laptop and SSD.
   

Please note that installing an operating system on a different computer and then transferring the SSD to another computer can sometimes cause compatibility issues, as different hardware configurations may require different drivers or settings. It's generally recommended to install the operating system directly on the target computer to minimize such complications.

Best regards

Derrick Qian | Microsoft Community Support Specialist