Windows 10: Unable to setup Windows hello Fingerprint. Keeps asking for pin

Trying to setup fingerprint access. However, It keeps sending me in a loop asking for Windows Hello Pin. I type the PIN nothing happens. I used to have Windows PIN working. I needed to reset it after a MB replacement. I redownloaded all the drivers Tried SFC Re-installed drivers. Same behavior.

:)

 

Windows Hello fingerprint and PIN setup crashes

Hey guys.

I got a new Lenovo X1 Yoga laptop with a fingerprint scanner, but for some reason Windows Hello won't set up. It worked initially, but I've had to do a few clean installs due to other problems and now it just
doesn't function at all.

I click on set-up fingerprint. I then enter the fingerprint, and it asks for my windows password before asking me to setup a PIN code. When I enter the PIN code and press 'OK' nothing happens at all. I also
tried try to do it on a fresh install of windows and it just says 'there was an error creating a pin code.'

I've looked everywhere for an answer to this, but can't find one. However, if I want to setup just a PIN without setting up the fingerprint it will let me. If I setup the PIN first and then go to setup fingerprint
it wo't even show the fingerprint scanner after it asks for my PIN for confirmation.

Any suggestions or help are much appreciated! (I found that many people have this exact same problem with no solution yet)

Specs

Windows 10

i7, 8 GB RAM, etc..

 

Windows Hello fingerprint and PIN setup crashes

Thanks for the tip. For clarity if others have this issue steps to resolve were as follows:

1. Remove old PIN and finger print from sign in settings

2. From BIOS change security chip from TPM to Intel PTY

3. From bios erase fingerprint data

4. Setup new pin and fingerprint from wondows hello, it is now working!

 

Windows hello Fingerprint and pin setup is not registering.

I am trying to set up the fingerprint and pin for my new Lenovo Ideapad, however when I try to set up the fingerprint, the sensor is able to detect it, but then it asks me to setup a pin, but it doesn't let me do it. More specifically, it asks me for my
e-mail, but after that it doesn't ask me to setup a new pin. As a result, my fingerprint is not registered, because it didn't let me setup a new pin. I tried re-installing, updating drivers, and even creating a new administrator, but it still doesn't work.