Windows 10: Unable to shut down.

Discus and support Unable to shut down. in Windows 10 Support to solve the problem; My laptop pc with Windows 10 Pro has decided that when given the order to shut down it will do so, but then after 5 seconds or perhaps up to 15 minutes... Discussion in 'Windows 10 Support' started by oldtraveler, Dec 5, 2015.

  1. Unable to shut down.


    My laptop pc with Windows 10 Pro has decided that when given the order to shut down it will do so, but then after 5 seconds or perhaps up to 15 minutes later it will reboot. Something is telling it to restart. What???

    I have already done this to try to stop it:
    In the elevated command prompt, copy and paste the command below, and press Enter.

    powercfg -h off

    :)
     
    oldtraveler, Dec 5, 2015
    #1
  2. Kim1969SR Win User

    Unable to shut down

    Has anyone seen this before. Comes up when trying to shut down computer. Thanks in advance Unable to shut down. :)
    Unable to shut down. [​IMG]
     
    Kim1969SR, Dec 5, 2015
    #2
  3. Unable to Shut down

    I have installed windows10. Now whenever I shut down my pc, it won't. The screen is black but the blue light on my PC it won't off. It means it didn't shut down properly. That is I am forcing it on the switch. I think this is some kind of bug or something.
    Please help me. Thank you. My PC is Acer Aspire V.
     
    joecalma01, Dec 5, 2015
    #3
  4. AndreyT Win User

    Unable to shut down.

    "The order to shut down" - how are you giving it? By using "Power -> Shut Down" command in Start Menu? Or by pressing the power button on laptop?
     
    AndreyT, Dec 5, 2015
    #4
  5. I use Power - Shut down in the start menu.

    When I press the power button it also restarts - UNLESS I press the power button AFTER the false shutdown.

    When I close the lid it also restarts - UNLESS I press the power button AFTER the false shutdown.
    -----------------------------------
    Edit:
    Problem seems to have been solved by uninstalling a Windows update of Nov. 19.2015
     
    oldtraveler, Apr 4, 2018
    #5
Thema:

Unable to shut down.

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