Windows 10: unable to sign in as an administrator.

Discus and support unable to sign in as an administrator. in User Accounts and Family Safety to solve the problem; Dear Team, I am unable to reset my laptop, getting a message to sign in as an administrator but unable to find the option to log in as an... Discussion in 'User Accounts and Family Safety' started by alinashah2, Jun 1, 2021.

  1. ALINASHAH2
    alinashah2 Win User

    unable to sign in as an administrator.


    Dear Team, I am unable to reset my laptop, getting a message to sign in as an administrator but unable to find the option to log in as an administrator. Kindly help. RegardsAlina Shah

    :)
     
    alinashah2, Jun 1, 2021
    #1
  2. AILEEN ALF
    Aileen Alf Win User

    unable to sign in as administrator

    Hi William,

    To isolate the issue, please provide us the following information:

    • Were there any changes made on your computer prior to the issue?
    • Are you getting any error messages when attempting to sign in as administrator? Please send us a screenshot.
    • What kind of activities were you trying to do before getting a prompt to sign in as administrator? Please cite some examples.

    Regards.
     
    Aileen Alf, Jun 1, 2021
    #2
  3. BREE
    Bree Win User
    Administrator level User

    Use Option Five again, but this time boot from a Windows 10 install usb or recovery drive. You only get asked to select an administrator account if you boot from the system's own Advanced Startup.
     
    Bree, Jun 1, 2021
    #3
  4. JIMBOBS
    jimbobs Win User

    unable to sign in as an administrator.

    Administrator level User

    Got the laptop. It's a Lenovo G500 so possibly has Lenovo stuff in the way? Anyway, booted it normally and it opens into a regular account without admin privileges. Rebooted it into Recovery mode (per Option 5) and get Lenovo logo and Preparing Automatic Repair message; then Select Account + "You need to sign in as an administrator to continue but there aren't any administrator accounts on this PC". There is an option "Forgot your password or don't see your account?" but selecting that brings up a screen which should list admin accounts but there aren't any. Pressing the only option on that page Restart leads eventually to a BSOD with Stop code: 0xc00002e3 (which I know is misconfigured o/s or missing or damaged system files).

    Can anybody suggest next steps in resolving this?
     
    jimbobs, Jun 1, 2021
    #4
Thema:

unable to sign in as an administrator.

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