Windows 10: Unable to sign in to Google Backup and Sync

Discus and support Unable to sign in to Google Backup and Sync in Windows 10 Software and Apps to solve the problem; Hello, I am having trouble logging in Google Backup and Sync on one particular Windows 10 PC in my house. It started around the April updates. All my... Discussion in 'Windows 10 Software and Apps' started by aoironowind, Aug 19, 2018.

  1. Unable to sign in to Google Backup and Sync


    Hello,
    I am having trouble logging in Google Backup and Sync on one particular Windows 10 PC in my house.
    It started around the April updates.
    All my other PCs could log in to Backup and Sync without problem, but my main PC cannot.
    I tried many methods (registry cleanup, firewall, antivirus, etc.) and even using the ISO to reinstall Windows 10 (still keeping my apps and files) but I still get an "Error Something went wrong. Your account might not have been added" message when I tried to log in on the first step for Backup and Sync after reinstalling the software. When tried to log in with a browser, after all the steps the browser got stuck on a blank page without anyway to proceed.
    I sought support from the Google Drive forum, but the suggestions they gave still did not solve my problem, and then they just gave up. I wonder if anyone here could help me?

    Here is the error message (the next button was unresponsive): Imgur: The magic of the Internet
    I checked the log generated by Backup and Sync, and I noticed an error at the end and not sure if it is related: Imgur: The magic of the Internet

    Here is the post I made on the Google Drive forum: https://productforums.google.com/for...ve/N3ZwAB6-R_c

    Thank you

    :)
     
    aoironowind, Aug 19, 2018
    #1
  2. Brink Win User

    Backup and Sync from Google available soon


    Source: G Suite Update Alerts: Backup and Sync from Google available soon
     
    Brink, Aug 19, 2018
    #2
  3. Andre Da Costa, Aug 19, 2018
    #3
  4. Unable to sign in to Google Backup and Sync

    Syncing Google Calendars with Calendar App

    Hello,

    Thank you for posting your concern in Microsoft Community and welcome to the Windows 10 Family.

    From the description provide, I understand that you are unable to sync Outlook calendar and Google calendar.

    I would suggest you to use Outlook.com as the first step and then try to import the Google calendar ics file.

    Please follow below.

    Export Google Calendar

    • Logon to your Google Account.
    • Click the gear button.
    • Follow the path Settings> Calendars> Export calendars.
    • It downloads as a zip, hence you have to extract the .ics file.
    Import Google calendar to Outlook.

    • Login to Outlook.com.
    • Click on Import in the context menu.
    • Select the Google Calendar .ics file to import it.
    All your Outlook events and appointments are now either in Google Calendar, whichever one you chose to import to .

    You can also refer to the below link for additional information on Mail and Calendar apps for Windows 10 Help

    Mail and Calendar for Windows 10 FAQ

    Refer to the section Resolve Sync issues in Mail and Calendar apps in Windows 10.

    Hope the above information was helpful. If you need further information, feel free to write to us and we would be glad to assist you.

    Thank you.
     
    Sayan_Ghosh, Aug 19, 2018
    #4
Thema:

Unable to sign in to Google Backup and Sync

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