Windows 10: Unable to sign in to laptop computer with Outlook account

When trying to use my laptop I can’t make it past the sign in page. I’m getting the message “Something happened and your PIN isn’t available. Click to set up your PIN again.” The only option to click on is Set Up My PIN, when I click that a new small window pops up asking “Search for app in the Store?” And options are Yes or No. I’ve tried clicking each one separately and both times nothing at all happens and I just return to the sign in screen with the same original message about my PIN not being available. How do I fix this and access my computer?

:)

 

outlook account config

SO today my friend asked me if i could post this question on the forum:



He wants to configure a outlook account with 1 email, with that outlook account he wants to run the same account in 2 diferent computers he wants the both computer to be connected in network, for example:

• he receives a email and that email is sent to each computer;
• he deletes a email from one computer and it also deletes on the other;
• he moves a email to a folder it also moves on the other computer;

If you guys can help me would be nice!

thanks!

 

Unable to use laptop keyboard when sign in to Windows 10 using outlook account

Hi,

Thank you for posting your query on Microsoft Community and sorry for delayed response.

As per the issue description you are facing issue with the Outlook account on your computer and local account is working fine. So,
I would suggest you to switch the login account to Local user account. Then switch back to Microsoft account and check if you are able to sync properly. You may follow the steps provided below:



Step 1: Switch to local user account

Follow these steps to create a “Local User account”.

• 
  Press Windows key + R
  
• 
  Type control userpasswords2 and click OK
  
• 
  Click on add under users tab
  
• 
  Click the option, "Sign-in without a Microsoft account
  
• 
  Click on Local account
  
• 
  Choose a name for the account
  
• 
  Add password if you want to
  
• 
  Apply and click OK.
  

For more clarification you may refer to the article mentioned below.



Create a local user account in Windows 10



Step 2: Switch back to Microsoft account

Follow these steps to create a “Microsoft account”.

• Press “Windows key +W”.
• Type “users” without quotes in the search box.
• Then select “Users” from the left panel.
• Select “Switch to Microsoft account” right below your user account name.
• Enter the required details (Primary Email ID).
• Restart the computer and then try to login using new Primary account.

Hope this would help. If issue still persists post back with current status of your computer and result of proposed suggestion, we will be happy to assist you.



Regards,

 

Unable to sign in to Outlook.com on one account (server not found)

Hi Kari!

I searched the one error you showed in one of your snips the; X-OWA-Error: Microsoft.Exchange.Data.Directory.ADDriverstoreAccessNonlocalException . and came up with this, Unable to access Outlook.. Something went wrong :-(
Your problem could stem from a bad win10 update, and I am assuming that the machine that your having this problem is current.

It has a couple of suggestion you could try. You have said that you couldn't sign-in to that specific account that isn't working, but Maria ThePanda's answer calls for signing-in through one of your other working accounts to create the alias and then try to sign-in to the non-working account using the alias.

The other is BMense67 reply at the bottom of the page, you may already have an alias that is blocking your log-in.

Whatever this win10 update is, it seems like its messing with the synchronicity across outlook and O365 accounts. I would check all of your devices; Desktops, phones, laptop, bluetooth.