Windows 10: Unable to Sign in to Microsoft Apps on Desktop

Dear Support Team,I am experiencing an issue with signing in to Microsoft applications on my desktop. I have verified with my university's IT support that my Microsoft account is active and can be used to sign in on other devices. However, I am unable to sign in on my desktop.I suspect that a recent Windows update may have caused this problem. Could you please assist me in resolving this issue?Thank you for your support.Best regards,Siripan

:)

 

Signing into Onenote app converts local account to microsoft account

Steps:

• Sign into a local account
• Open the OneNote app (tablet not desktop app)
• Sign in to this app with a Microsoft account

The local account is then converted into a Microsoft account with that identity.

This is wrong and unexpected behaviour as no indication is given that the sign in is for the whole of windows rather than just OneNote.

It is also hard to revert.

I am guessing that other apps may exhibit the same behaviour.

In fact I don't understand how an app (which is supposed to be sandboxed and secure) can change user account information.

 

Microsoft Authenticator App - Unable to sign in.

I am using an iPhone. I had to do a hard reset at some point. After reinstalling the Microsoft Authenticator App, I am unable to sign into the app. I try to sign in, then my 2-step verification kicks in telling me a code has been sent to the authenticator app, which is what I am trying to sign back into. The other options like text and my other email seems to be not working. This is for my personal account. I have tried to remove the authenticator from my two step verification on my PC when signed into my account, but it will not remove. Does anyone know how to get the app to start working again?

 

App Store sign-in error, 0xD000000D

Hi Suzanne,

There's a possibility that you are currently signed in on your computer using your local account. For us to sort this out, we suggest that you sign in with your Microsoft account instead. Follow these steps:

• Open Settings > Accounts > Your email and accounts.
• Select Sign in with a Microsoft account instead.
• Follow the on-screen instructions.

Once signed in with your Microsoft account on your computer, try signing into the Windows Store app.

Update us with the result.

Regards.