Windows 10: Unable to sign in to my Windows 10 account.

I updated my Microsoft email and password details back in April. I can use these to sign in to my Outlook and MS Account but I cannot log in to my Windows 10 Laptop. I am told each time that I must go to account live. I have tried multiple times to get back my use of this and frustratingly cannot get beyond the login screen. I have time limited software including MS365 which are now out of date, any help would be gratefully appreciated. I have a brain injury that affects my mental and physical health so I would like to ask if any solutions can be as simple as possible. Thank you very much A

:)

 

Windows 10 Tweaks

As you may already know, Windows 10 (as well as Windows 8) allow you to log in with a valid Microsoft account, instead of creating a local account that only works on your machine. However, you may prefer to keep a local account for privacy reasons. If you do, though, some Windows 10 features—like Cortana—may not work. Despite the default behavior, the Windows 10 Store is not one of them. You can still log in to your Microsoft account for just the Store without switching to a full Microsoft account. The process, however, is not terribly obvious. To do so, follow these steps:

• Launch the Store from your Start menu.
• Click the user icon next to the search box.
• Click “Sign-in” from the menu that appears.
• Choose “Microsoft account” and log in like normal.
• When the “Make it yours” box appears do not enter your password. Instead, click “Sign in to just this app instead.”

from Lifehacker

 

Unable to sign in to my account.

Hello,

Thank you for writing to Microsoft Community Forums.

I understand your concern, in order to get more clarity and to assist you with appropriate troubleshooting steps please reply with the answer to the below question:

1. Which accounts are you unable to sign in to?
2. What happens when you try to sign in to your account?
3. Are you seeing any error messages when you try to sign in to your PC?

If you are referring to the Microsoft account and if your Microsoft account has been compromised, it means that someone might be using your account to access your personal info or send spam. I suggest use the following guide to
get back into your account, review your personal info and settings, and help prevent this from happening again. Refer the article on

How to access a compromised Microsoft account and try to reset your password. If the issue still persists you can follow the remaining steps mentioned in the article and check if that helps.

Regards,

Sandeep Kumar M

Microsoft Community – Moderator

 

Strange Windows 10 User Account issue.

Unfortunately I had done those steps numerous reboots, it just, reappears for no good reason. The base account isn't even a Microsoft account, it's a local account.

I haven't quite tried the built in administrator account on W10, but so far in my experience on my own computer, the built in account seemed to have absolutely no more control than I did on my own.

It's just strange, I go in, it warns me twice about deleting the account, then it's gone. Reboot, and it's back?

EDIT: Just to specify, both command line and Netplwiz both say only HIS account exists on the computer, it doesn't list this rogue account. This is what I meant in my first post about the fact that even Windows doesn't seem to believe it exists, HALF the time. *Frown