Windows 10: Unable to sign-in to Windows account

I have been unable to get into my computer. It accepts my password but I get an error message 'we can't sign into your account. Try signing out and back in again'. But this still does not work. I changed my e-mail address but the login is still showing my old address. I can login through the browser using my new address. Please help.

:)

 

Unable to sign into Windows

Hi Peter,



Thank you for writing to Microsoft Community Forums.

1. What is the error you get while trying to sign in?
   
2. When you say ‘0000’, are you referring to a PIN?
   
3. Is it a local or Microsoft account, you use with Windows sign in?
   
4. Do you see any other sign in options like password, fingerprint or facial recognition?
   
5. Do you see any options on screen to reset your password?
   

If you are using the Microsoft account with Windows sign in, choose password option under sign in options and type in the Microsoft account password and let us know if it works.



Please get back to us with the information requested, so that we can suggest the appropriate troubleshooting steps.



Regards,

Peer Samie

Microsoft Community-Moderator

 

sign into microsoft account glitch

Hi Micheal,

Welcome to Microsoft Community.

• Is this the only account on the computer?
• Was this account upgraded from previous version of Windows?

It looks like you are using a local account. I suggest you follow these steps:

• Click on search in taskbar and type account.
• Click on Accounts.
• Now, under Your account, click on Sign in with Microsoft account instead.
• Enter your Local account password for confirmation and then follow the screen instruction.
• Enter User name credentials for your the new Microsoft account and click OK.

Hope this helps.

Regards

 

Sign in User Account Automatically at Windows 10 Startup  


Hello sciencegal,

You can have Windows automatically sign in to a local account or Microsoft account. It doesn't matter.

Is you account listed more than once in netplwiz? Double check to make sure that you have selected the correct account in step 3 Option 1.

The password is case sensitive, so be sure to enter it exactly for it to work properly.