Windows 10: Unable to sign in to work account on Windows 11

Discus and support Unable to sign in to work account on Windows 11 in Windows 10 Software and Apps to solve the problem; When I try to login/ connect work email address to my desktop, it fails and an error message comes up.... Discussion in 'Windows 10 Software and Apps' started by VANSHIKA G BARLOTA, Jul 20, 2024.

  1. Unable to sign in to work account on Windows 11


    When I try to login/ connect work email address to my desktop, it fails and an error message comes up.

    :)
     
    VANSHIKA G BARLOTA, Jul 20, 2024
    #1

  2. Windows 11 Work account Sign in

    I got a new PC at work and needed to sign in with my work account but realised it was running windows 11 home, so I signed in with my personal account and purchased the windows 11 pro upgrade through the Microsoft store.

    Since this is a work PC I don't want to be signed in with my personal account and linking my work one, but I can't see how I would sign in to my work account besides resetting the PC and doing it there.

    Is there is a way to change the primary sign in account to my work one and remove my personal account. If not would resetting the PC remove the windows 11 pro licence and leave me back at step 1?
     
    Joshua Lewis4, Jul 20, 2024
    #2
  3. Unable to sign in to my account.

    Hello,

    Thank you for writing to Microsoft Community Forums.

    I understand your concern, in order to get more clarity and to assist you with appropriate troubleshooting steps please reply with the answer to the below question:

    1. Which accounts are you unable to sign in to?
    2. What happens when you try to sign in to your account?
    3. Are you seeing any error messages when you try to sign in to your PC?

    If you are referring to the Microsoft account and if your Microsoft account has been compromised, it means that someone might be using your account to access your personal info or send spam. I suggest use the following guide to
    get back into your account, review your personal info and settings, and help prevent this from happening again. Refer the article on

    How to access a compromised Microsoft account
    and try to reset your password. If the issue still persists you can follow the remaining steps mentioned in the article and check if that helps.

    Regards,

    Sandeep Kumar M

    Microsoft Community – Moderator
     
    Sandeep_KM, Jul 20, 2024
    #3
  4. Peer_Sam Win User

    Unable to sign in to work account on Windows 11

    Unable to sign into Windows

    Hi Peter,



    Thank you for writing to Microsoft Community Forums.



    1. What is the error you get while trying to sign in?
    2. When you say ‘0000’, are you referring to a PIN?
    3. Is it a local or Microsoft account, you use with Windows sign in?
    4. Do you see any other sign in options like password, fingerprint or facial recognition?
    5. Do you see any options on screen to reset your password?


    If you are using the Microsoft account with Windows sign in, choose password option under sign in options and type in the Microsoft account password and let us know if it works.



    Please get back to us with the information requested, so that we can suggest the appropriate troubleshooting steps.



    Regards,

    Peer Samie

    Microsoft Community-Moderator
     
    Peer_Sam, Jul 20, 2024
    #4
Thema:

Unable to sign in to work account on Windows 11

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