Windows 10: Unable to sign in with my work account in Windows

Hi, When I want to sign in with my work Microsoft account on my windows 11 PRO it says that my account not exists which is not true because I can log into office365 with my work account and under 'accounts - manage my accounts' I am also logged in with my Microsoft work account or that I can't log in with a work account but I don't see an option to log in with my work accountCan someone help me? Does this have to do with the installation of windows or is there some kind of setting? Thanks in advance!

:)

 

Unable to sign in to my account.

Hello,

Thank you for writing to Microsoft Community Forums.

I understand your concern, in order to get more clarity and to assist you with appropriate troubleshooting steps please reply with the answer to the below question:

1. Which accounts are you unable to sign in to?
2. What happens when you try to sign in to your account?
3. Are you seeing any error messages when you try to sign in to your PC?

If you are referring to the Microsoft account and if your Microsoft account has been compromised, it means that someone might be using your account to access your personal info or send spam. I suggest use the following guide to
get back into your account, review your personal info and settings, and help prevent this from happening again. Refer the article on

How to access a compromised Microsoft account and try to reset your password. If the issue still persists you can follow the remaining steps mentioned in the article and check if that helps.

Regards,

Sandeep Kumar M

Microsoft Community – Moderator

 

Sign in User Account Automatically at Windows 10 Startup  


Hello sciencegal,

You can have Windows automatically sign in to a local account or Microsoft account. It doesn't matter.

Is you account listed more than once in netplwiz? Double check to make sure that you have selected the correct account in step 3 Option 1.

The password is case sensitive, so be sure to enter it exactly for it to work properly.

 

Unable to sign into Windows

Hi Peter,



Thank you for writing to Microsoft Community Forums.

1. What is the error you get while trying to sign in?
   
2. When you say ‘0000’, are you referring to a PIN?
   
3. Is it a local or Microsoft account, you use with Windows sign in?
   
4. Do you see any other sign in options like password, fingerprint or facial recognition?
   
5. Do you see any options on screen to reset your password?
   

If you are using the Microsoft account with Windows sign in, choose password option under sign in options and type in the Microsoft account password and let us know if it works.



Please get back to us with the information requested, so that we can suggest the appropriate troubleshooting steps.



Regards,

Peer Samie

Microsoft Community-Moderator