Windows 10: Unable to sign into microsoft related apps

I cant sign into any microsoft related apps like Xbox or powerpoint etc. It lets me sign in websites but whenever I try to sign into my account in apps it displays some message saying "you'll need the internet for this" even though everything with my internet is fine. I have tried many things but it is just not working. I have even looked for videos in youtube to try solve my problem but I still cant find a solution.

:)

 

Microsoft Authenticator App - Unable to sign in.

I am using an iPhone. I had to do a hard reset at some point. After reinstalling the Microsoft Authenticator App, I am unable to sign into the app. I try to sign in, then my 2-step verification kicks in telling me a code has been sent to the authenticator app, which is what I am trying to sign back into. The other options like text and my other email seems to be not working. This is for my personal account. I have tried to remove the authenticator from my two step verification on my PC when signed into my account, but it will not remove. Does anyone know how to get the app to start working again?

 

App Store sign-in error, 0xD000000D

Hi Suzanne,

There's a possibility that you are currently signed in on your computer using your local account. For us to sort this out, we suggest that you sign in with your Microsoft account instead. Follow these steps:

• Open Settings > Accounts > Your email and accounts.
• Select Sign in with a Microsoft account instead.
• Follow the on-screen instructions.

Once signed in with your Microsoft account on your computer, try signing into the Windows Store app.

Update us with the result.

Regards.

 

Unable to install Garmin Connect Mobile app from Microsoft Store

Hi James,



Thank you for writing to Microsoft Community Forums.



I understand that you are unable to install the Garmin Connect Mobile app from Microsoft store after uninstalling it.



I suggest you to follow the steps mentioned below and check if that helps.



Method 1:



Reset the store cache.

1. Press Windows key + R. This will open
   Run. Alternatively, you can go to Start and search for Run.
   
2. In Run dialog box, type
   wsreset and hit enter.
   

The store will restart automatically after the command completes.



Method 2:



Sign out and sign in again to store.

1. Open Microsoft store by clicking on the
   Store icon on the taskbar.
   
2. Now on the top right corner click on the
   account icon and click on the account name.
   
3. Now click on Sign out to sign out of Microsoft Store.
   
4. Click on the account icon again and click on
   Sign in.
   
5. Login with the Microsoft account.
   

If the issue persists, I would also suggest you to check and confirm if the store app is updated and the region, time & language settings are set accordingly. You can refer the steps in the article on
Microsoft Store does not launch
to help you through this process.



Hope it helps.



Regards,

Prakhar Khare

Microsoft Community – Moderator