Windows 10: Unable to sign into my laptop after losing access to my school email account

Discus and support Unable to sign into my laptop after losing access to my school email account in Windows 10 Gaming to solve the problem; I recently lost access to my college email account which had been signed in as the only Microsoft profile on my account. I have been trying to add my... Discussion in 'Windows 10 Gaming' started by e mccollister, May 30, 2025.

  1. Unable to sign into my laptop after losing access to my school email account


    I recently lost access to my college email account which had been signed in as the only Microsoft profile on my account. I have been trying to add my personal email profile in the other user account however it is saying that the account information is not correct despite resetting the email multiple times. Is there another way to add an account when you cannot sign into the laptop.

    :)
     
    e mccollister, May 30, 2025
    #1
  2. TONPumper Win User

    Onedrive asking to sign in to a school account

    Hello, A few years ago, I lost access to my school email and had to create a new personal email for windows. My files sync fine with the new email, but once a day, I get a prompt asking me to sign into sharepoint and when I click the button to sign in, the only option I have is for the school account which I don't have access to. I deleted everything that started with Microsoft Office from credential manager that didn't have my personal email in the username field, ran the command C:\Program Files\Microsoft OneDrive\onedrive.exe /reset to reset onedrive, and uninstalled/reinstalled onedrive to no avail. Does anyone know what I missed here or why my school account is still connected? EDIT: I saw a SSO_POP_User credential that I missed in credential manager. Maybe that will fix it. I just unlinked and link my account and wasn't prompted to sign in; however, when the select an account prompt comes up, the school email appears in the list of options.
     
    TONPumper, May 30, 2025
    #2
  3. EmilyS726 Win User
    Unable to remove work or school account from windows 11

    Hello Nabeel, this is Emily.

    It is unclear from what you are sharing. Are you using your university email address to sign into your computer? Or are you just seeing your school email listed somewhere in Windows settings?

    If you just see it listed in settings, go to Settings > Accounts > Access Work or School, make sure it has to be on the page of Access Work of School, then click on the email, and you will have the disconnect option.

    Now, if you are using your school email address to sign into the computer and that's the only Windows user you have on that laptop, you will need to clean install in this case.
     
    EmilyS726, May 30, 2025
    #3
  4. EmilyS726 Win User

    Unable to sign into my laptop after losing access to my school email account

    Hii My school account doesn't want sign in on my laptop. side.

    I see. Try the following steps, and see if it helps.

    Go to Settings > Accounts > Access Work or School, see if the account is listed here. If so, click on it, then disconnect it. Then restart the computer.

    Next, go to Settings > Apps > Installed Apps, find the Microsoft 365 listing, and uninstall. Restart the computer again.

    Then go to Login | Microsoft 365 Copilot Sign in using your school account credential. Then on the upper right, click on "Install Office apps". It should allow you to download the installer as long as your school account has the proper license for it. Then run the installer to install it.

    See if you can now sign into the apps once reinstalled.
     
    EmilyS726, May 30, 2025
    #4
Thema:

Unable to sign into my laptop after losing access to my school email account

Loading...
  1. Unable to sign into my laptop after losing access to my school email account - Similar Threads - Unable sign laptop

  2. Unable to sign into my laptop after losing access to my school email account

    in Windows 10 Software and Apps
    Unable to sign into my laptop after losing access to my school email account: I recently lost access to my college email account which had been signed in as the only Microsoft profile on my account. I have been trying to add my personal email profile in the other user account however it is saying that the account information is not correct despite...
  3. Unable to sign into my laptop after losing access to my school email account

    in Windows 10 Installation and Upgrade
    Unable to sign into my laptop after losing access to my school email account: I recently lost access to my college email account which had been signed in as the only Microsoft profile on my account. I have been trying to add my personal email profile in the other user account however it is saying that the account information is not correct despite...
  4. My laptop will not sign into the school account for MS office.

    in Windows 10 Gaming
    My laptop will not sign into the school account for MS office.: What I can do is.I can Sign in to MS Teams + OneNote on my PC and phone at home.I can sign into MSO365 on my PC + phone and Laptop through the web browser.What I cannot do is on my Laptop sign into MS Team or OneNote on my Laptop. The Laptop will not process the login.Yes the...
  5. My laptop will not sign into the school account for MS office.

    in Windows 10 Software and Apps
    My laptop will not sign into the school account for MS office.: What I can do is.I can Sign in to MS Teams + OneNote on my PC and phone at home.I can sign into MSO365 on my PC + phone and Laptop through the web browser.What I cannot do is on my Laptop sign into MS Team or OneNote on my Laptop. The Laptop will not process the login.Yes the...
  6. Removing Microsoft Work or School Account After Losing Access to the Account

    in Windows 10 Gaming
    Removing Microsoft Work or School Account After Losing Access to the Account: In my previous job I had a Microsoft Work account. When I left that position, I, of course, lost access to the account but it was stuck on my personal computer for months. I searched but no one had a workable solution. Then I stumbled upon it. I am on Windows 10 latest...
  7. Removing Microsoft Work or School Account After Losing Access to the Account

    in Windows 10 Software and Apps
    Removing Microsoft Work or School Account After Losing Access to the Account: In my previous job I had a Microsoft Work account. When I left that position, I, of course, lost access to the account but it was stuck on my personal computer for months. I searched but no one had a workable solution. Then I stumbled upon it. I am on Windows 10 latest...
  8. Removing Microsoft Work or School Account After Losing Access to the Account

    in Windows 10 Customization
    Removing Microsoft Work or School Account After Losing Access to the Account: In my previous job I had a Microsoft Work account. When I left that position, I, of course, lost access to the account but it was stuck on my personal computer for months. I searched but no one had a workable solution. Then I stumbled upon it. I am on Windows 10 latest...
  9. After signing in to Onenote with my school account, how do I sign in to my laptop with my...

    in AntiVirus, Firewalls and System Security
    After signing in to Onenote with my school account, how do I sign in to my laptop with my...: For school i had to sign in to onenote using my school account, the next day i tried to go onto my account and it said i had to change my pin because of my administrator. I was wondering how do i make my account personal again if there is any way. * Moved from Mobile...
  10. Access work or school & Email accounts

    in Windows 10 Customization
    Access work or school & Email accounts: What is the difference in connecting a work or school account under "access work or school" tab in settings vs adding a work or school account under "Email & Accounts">"Accounts used by other apps" tabs in settings. They seem similar, but do they have different end points...