Windows 10: Unable to sign into the Xbox app on Windows 11

Discus and support Unable to sign into the Xbox app on Windows 11 in Windows 10 Gaming to solve the problem; I recently reinstalled Windows on my computer, and I have been trying to sign into the Xbox app ever since. I can sign into my Microsoft account in the... Discussion in 'Windows 10 Gaming' started by Glacitor, Dec 28, 2023.

  1. Glacitor Win User

    Unable to sign into the Xbox app on Windows 11


    I recently reinstalled Windows on my computer, and I have been trying to sign into the Xbox app ever since. I can sign into my Microsoft account in the store, and have done so on the PC, but whenever I attempt to sign in to my account in the Xbox app, it does not seem to work. Clicking any "Sign in" button does not provide a window of which to sign in. If I click any 'sign in' button within the app, nothing happens. I have restarted my computer multiple times to no effect.This is a fresh windows installation, with no personal files or apps, as if the computer was completely new. I have never e

    :)
     
    Glacitor, Dec 28, 2023
    #1
  2. Ariel Acu Win User

    Can't sign in to xbox app on windows 10 laptop

    Hi,

    A corrupted file is one of the possible reasons as to why you can't sign in to the Xbox app on Windows 10. Changing some the network settings can help to resolve the issue. To change your network settings, kindly follow the steps below:

    • Press the Windows key on your keyboard, and then type
      Internet Options in the search box.
    • Click the Connections tab, and then click on the
      LAN settings button.
    • Uncheck Use a proxy server for your LAN, and then check
      Automatically detect settings.
    • Click OK, and then click OK
      again to save the settings.
    • Launch Xbox app and sign in again.

    If you still unable to sign in to Xbox app, kindly reset the app from the Settings menu by performing the following steps:

    • Press the Windows key on your keyboard, and then click the Settings icon.
    • Select System, and then select
      Apps & features
      .
    • Find the game, and then click on Advanced options.
    • Click Reset.
    • Restart your computer for the changes to take effect.

    Let us know the result after performing the suggested solutions above.
     
    Ariel Acu, Dec 28, 2023
    #2
  3. Ariel Acu Win User
    Can't sign in to xbox app on windows 10 laptop

    Thank you for that information. Let's try to clear the local Xbox identity data on your computer. This will help you remove the Xbox cache on Windows 10 that could be corrupted. To get started, kindly perform the following steps:

    • Open File Explorer.
    • In the address bar, paste the following: %userprofile%\AppData\Local\Packages\Microsoft.XboxIdentityProvider_cw5n1h2txyewy\AC\TokenBroker
    • If there are Accounts and Cache folders available make sure that you delete them.
    • After removing the cache, try to start Xbox app again.

    If the troubleshooting didn't work, we suggest that you contact our Xbox Support team to further investigate what's causing you unable to sign in on the Xbox app. You may reach them on this
    link.

    If you need further assistance, don't hesitate to reply to this post anytime.
     
    Ariel Acu, Dec 28, 2023
    #3
  4. Unable to sign into the Xbox app on Windows 11

    unable to sign in to xbox on windows 10 pc

    Hi,

    This error code might occur due to incorrectly configured system files that create errors in the registry. We suggest that you follow these troubleshooting steps to fix the problem:

    Method 1: Run the troubleshooter for Windows apps.

    Method 2: Check this article on how to fix problems signing in to the Xbox app.

    Method 3: Reinstall Xbox app.

    • On Cortana search, type powershell.
    • Right-click Windows PowerShell from the list and then select
      Run as administrator.
    • Paste this command and press Enter:
      Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}

    Feel free to post back if you have other concerns.
     
    Gerard Qui, Dec 28, 2023
    #4
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Unable to sign into the Xbox app on Windows 11

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