Windows 10: Unable to sing into son's new Windows 11 laptop

My 12 year old son got a new laptop for Christmas. Having trouble signing in to Windows 11. It prompts for a guardian. So I enter my MS login details but get an error 'Something's not working. It's not you, it's us'. I searched online and found my way to the MS Family Safety page. I added my sons account, sent invite, tried accept and was prompted for my login again. When I add this I gt the same error, 'Something's not working. It's not you, it's us'. So, I seem to be just going around in circles! :-/ Nothing seems to be working.

:)

 

W10 wiped my son's laptop

Hi Debbie,

It is possible that your son is unable to open his laptop while updating due to a corrupted or incomplete installation. To assist you better, we'd like to gather more information:

• Is your son, getting an error message when he tried to turn on his laptop?
• When he tried to open his laptop, are you able to check if the power light stays on?
• Are you seeing black screen/blank screen when you tried to turn on his laptop?
• What troubleshooting steps has your son done so far to resolve it?

Meanwhile, if you're seeing a blank screen/black screen, we suggest that you follow the steps in this
article on how to troubleshoot black screen errors. You can choose which best describes your issue.

Keep us posted if you need additional help.

 

administrator change from me to my son on laptop I bought for him

If your son has an account on the laptop already:

• Go to Control Panel (Windows + X keys together and choose Control Panel from the resulting menu)
• Select User Accounts - Manage Another Account
• Select your son's account and set its type to Administrator
• If you want to delete your own account, close Control Panel, log out, log in under your son's account, go to the same place in Control Panel, Manage Accounts and delete your old account

If your son does not have an account on the laptop:

• Go to Control Panel (Windows + X keys together and choose Control Panel from the resulting menu)
• Select User Accounts - Manage Another Account - Add a new User in PC Settings
• In Settings select 'Family and other People', then 'Add someone else to this PC'
• Create a new account for your son, if you wan you can skip the step to enter your son's email address by clicking 'I don't have this persons Sign-in Information' - 'Add a User without a Microsoft Account'
• Enter your Son's Name and Password if required, set account type as administrator
• If you want to delete your own account, close Control Panel, log out, log in under your son's account, go to the same place in Control Panel, Manage Accounts and delete your old account

 

Laptop opinions for step son?

my mother in law just bought this lappy for my step son for b,day

http://www.pcworld.co.uk/gbuk/toshiba-satellite-a665-11z-3d-laptop-06525274-pdt.html

just wanna know what you guys think
is it worth it

i personally think she has more money than sense..*Confused


spose its good for him
but i wanna have a blast too..*Wink