Windows 10: Unable to switch MS account at sign in page

Every time I start my laptop, it asks me to sign in to my MS account, but it's an old account, and every time I try to change the account, my laptop will restart, and it shows the same account again at the sign-in page. I can't access my laptop without entering the old details but I don't have access to those details anymore

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Switch laptop sign in from MS account to Local Account questions

Hi, Ive just switched from signing in to my laptop with a Microsoft Account to signing in with a Local Account instead. My laptop was always listed as a Device on the opening screen along with a map showing its location when I looked in my Microsoft Account. Under Devices I could also view my laptop along with other bits of various information about the device and its location was always shown on a map there too. After signing into my laptop with my Local Account ..If I sign in separately to my Microsoft Account afterwards Ive just noticed that having switched to a Local Account my laptop isnt shown on the opening Microsoft Account screen anymore and its not listed in devices either. Is this normal behaviour? I was expecting to still find my laptop listed in Devices. Also...Under Update and Security/Activation..it used to say Digital Licence linked to a Microsoft Account. Now it just says Windows is Activated with a digital licence. Is all this normal behaviour if you sign into a laptop with a Local Account instead of a Microsoft Account?

 

local account unable to switch to MS account

That's ok. When you get to step 7 above, you would just leave it blank.

When you successfully switch to a Microsoft account, it will use the password of your Microsoft account.

 

local account unable to switch to MS account

I tried everything on the account page to no avail. When I googled the issue, I saw many folks with the same issue. How is whis done with Windows 10 Pro 1809?
I was told to use a second account for my wife to backup itunes so gave her a local account then cold not get back to the MS account. I was lucky enough to have a Macrium image.
I thought ids I signed out of hers, I could reboot and chose to sign in as MS.