Windows 10: unable to take remote control of MAC using windows 10- 22h2

we have a client seeking help for req/ind they are from no-tech background We need to support them but we have windows and they have a make Teams , any desk,zoom only we have ready-only access what else gadgets you have to control mac using windows 10

:)

 

Logitech Harmony 670 Universal Remote Control $65

The Logitech Harmony 670 Universal Remote Control for $64.95 with free shipping. This remote features optimization for DVR (e.g., TiVo), programmable macros, and USB connectivity for both Macs and PCs.


List price: $149

 

Windows 10 - Remote Desktop

Hi,

We will surely assist you with the issue you are facing with Windows 10.
- Which version of Windows 10 Operating System are you using?

- Were you able to upgrade to Windows 10 successfully?

I suggest you to refer the below steps and see if this helps.

• 
  Enable remote desktop in settings
  
  • Control Panel\System and Security\System, Click "Remote Settings" on the left side
• 
  Verify my port forwarding settings were properly forwarding to my computers local IP address
  
  • run "cmd.exe" and then type "ipconfig". Find your IP from that list

[*]

• Make sure your firewall settings are open
• Go to "Control Panel\System and Security\Windows Firewall\Allowed apps"

• On the left, click "Allow an app or feature through Windows Firewall"
• Click "Change Settings"
• Find "Remote Desktop" in the list and make sure both "Private" and "Public" is checked.

Let us know if this helps.

Thank you.

Credits to : Jace_Sango.

 

How to get the Windows 10 2022 Update version 22H2  

If you can't install it from windows update you can try to install it manually, it's the same KB5015684 obtained with windows update. Windows 10 Version 22H2 is coming in October 2022 ---> KB5015684 Provides Quick Windows 10 22H2 Upgrade - Ed Tittel On the Ed Tittel page click on the links DeskModder.de or .MSU x64 version of the upgrade. KB5015684 Funktionsupdate auf die Windows 10 22H2 (19045) [Manueller Download] - Deskmodder.de Do dism and sfc /scannow commands before and/or after installing it.