Windows 10: Unable to transfer CR2 file from Camera

Discus and support Unable to transfer CR2 file from Camera in Windows 10 Network and Sharing to solve the problem; I have taken some RAW images on a Canon EOS 60 D and also large JPEG images. I can transfer the JPEG files but not the CR2 files onto my desktop. A... Discussion in 'Windows 10 Network and Sharing' started by SteveCarmody, May 8, 2020.

  1. Unable to transfer CR2 file from Camera


    I have taken some RAW images on a Canon EOS 60 D and also large JPEG images. I can transfer the JPEG files but not the CR2 files onto my desktop. A message appears indicating there was an error. This appears for all CR2 files. The CR2 files appear correctly on the camera. I can transfer the CR2 files from the camera to my laptop without any problems. I can transfer them from my laptop onto my Onedrive without a problem and I can copy them from Onedrive onto my desktop without a problem. So there is a workaround but it is time consuming when each CR2 file is 20+ Mb. I also have an EOS 40d tethered to my desktop and I can take a CR2 image remotely with that and save it directly to my desktop. TIA.

    :)
     
    SteveCarmody, May 8, 2020
    #1

  2. Trouble with Canon CR2 RAW files


    Hi: I upgraded from 8.1 to 10 about 6 weeks ago.
    Hopefully this is the right forum for the problem.
    Latest issue is that when I connect my (older) Canon camera via USB to the computer, Windows 10 can see the drive/CR2 files on it OK, but cannot display them (just lists them with a generic thumbnail icon).
    None of my various photo editing software programs can even see the USB connection post Windows upgrade.
    If I move a CR2 file from the camera to the hard drive, none of the photo viewers (that could all previously display CR2 images in 8.1) can display them now - I have updated to the latest Win10 versions of those viewers, still no luck.
    To make it even stranger, Windows and the other photo viewers can display the existing CR2 files (i.e. that were present on the hard drive when I did the Windows update, and came from the same camera) with no problem, it's only new ones from the camera (which has NOT had a firmware update or any changes like that) that it can't seem to handle.
    Any ideas? I really don't want to have to roll back to 8.1 ...
    Thanks.
     
    Anachronista, May 8, 2020
    #2
  3. jimbo45 Win User
    Trouble with Canon CR2 RAW files


    Hi there

    How do you handle the .CR2 files from the camera -- do you transfer directly into computer or do you process with camera still attached to the computer. My preference would be to copy / transfer files into computer.

    I only leave camera attached to computer on those occasions where I am shooting some Pro stuff in "Tethered Mode" which is a different issue entirely.

    You can I think download a TRIAL of photoshop -- see if that handles .CR2. I try and avoid canon's software -- I like their cameras etc but they sure make LOUSY software --I never liked DPP in the first place. You might also need the latest updates ( I think Canon are still on Windows 7 !!!! never mind about 6 / 8.1 and 10) - and see if they have any RWA camera updates. They also have issues with x-86 and x-64 bit windows so chose the correct version.

    Cheers
    jimbo
     
    jimbo45, May 8, 2020
    #3
  4. Unable to transfer CR2 file from Camera

    .CR2 raw files not opening

    Hi,

    We may open .cr2 files using the Photo file. We need additional information to help resolve your concern. Are you getting any error message when opening a .cr2 file format? If yes, we recommend setting a default program to open the file. Follow the steps below:

    • Open Settings.
    • Click Apps.
    • Click Default apps.
    • Click Choose default apps by file type.
    • Locate .cr2, then select Photos as the default app.

    Unable to transfer CR2 file from Camera 422ce918-8282-47eb-9d60-3d2b2c75bdad?upload=true.png


    Keep us in the loop with the result.
     
    Martin Bar, May 8, 2020
    #4
Thema:

Unable to transfer CR2 file from Camera

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