Windows 10: Unable to type pin on create pin page

So after formatting my PC I installed Windows 10, once it finished I went through the set up details. On set up it asked to create a pin , I click on it and a message says just a moment and a whirly circle of dots come Up but nothing happens.I can press Keyboard alt cntl And tab and the windows security screen comes up with new pin, confirm pin etc. but when I click on it it disappears, going back to the just a moment screen. I’ve tried the on screen keyboard but I know my keyboard works, as I’ve formatted I can’t change any options. Please help

:)

 

Can't create pin for login. Pin stopped working

Hi Kevin,

To resolve your concern about creating pin to your computer, we suggest that you follow these steps:

• Navigate to C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\NGC (click to get permission when prompted).
• Delete the contents of that folder (delete everything in that folder, but leave that folder and everything above it).
• Go back to settings, accounts, sign in options.
• Your non-working pin will now be gone, and you can just click 'add a pin' and set it again.

Let us know how it goes.

 

Unable to create Windows Hello PIN

Sorry if that still did not work. We can try some other steps.

"This error can happen due to incorrect/corrupt permissions set applied to a hidden system folder called "Ngc". It stores all settings related to PIN option. If the folder gets corrupted or if the system doesn't get proper permissions and full control over
this folder, the PIN option stops working and users are unable to add new PIN and login using PIN code."

Please follow the steps in the link provided. Steps are under "PROBLEM SOLUTION:"

https://www.askvg.com/fix-unable-to-add-and-use...

Let me know how that goes.

 

Why doesn't my pin work with the anniversary edition?

Hi Nancy,

We would like to know more about the issue. Before you had the Anniversary Update, were you using an 8-digit PIN?

For the meantime, we suggest that you remove the current PIN and create a new PIN. You can do that by following these steps:

• Select the Start button, type Settings, and select it from the list of results.
  
• Choose Accounts.
  
• Select Sign-in options.
  
• Under PIN, select Remove.
  

After you have deleted your current PIN, create a new 4-digit PIN by following these steps:

• Select the Start button, type Settings, and select it from the list of results.
• Choose Accounts.
• Select Sign-in options.
• Under PIN, select Add.

Once you have created your new 4-digit PIN, restart your computer and sign-in using the new 4-digit PIN.

Note: It is very important that you remove then create a new PIN rather than changing the current PIN.

Let us know how it goes.

Regards.