Windows 10: Unable to unlock / access my windows account when switching on computer

Discus and support Unable to unlock / access my windows account when switching on computer in Windows Hello & Lockscreen to solve the problem; Hello, I am in a bit of a pinch and it would help me greatly if someone is able to assist me. Recently, my laptop got terribly slow so my father... Discussion in 'Windows Hello & Lockscreen' started by Sarah Q., Jul 17, 2020.

  1. Sarah Q. Win User

    Unable to unlock / access my windows account when switching on computer


    Hello, I am in a bit of a pinch and it would help me greatly if someone is able to assist me.


    Recently, my laptop got terribly slow so my father decided to do a bit of cleaning on it. I think he did some disk space cleanup using a program in my computer that he downloaded. However, I think it deleted some file that helps to identify passwords? So now, I am locked out of my Windows account whenever the computer is switched on.


    I tried to click the forgot my password option, but the screen will only load and take me back to my screensaver and it becomes an endless loop. Before this, I had used a PIN to access my laptop. And when I tried to do that also, the screen says “Something happened and your PIN isn’t available. Click to set up your PIN again.” Clicking on “Set up PIN” will do nothing but bring up my screensaver again.


    Please help and thank you in advance.


    Unable to unlock / access my windows account when switching on computer [​IMG]Unable to unlock / access my windows account when switching on computer [​IMG]

    Unable to unlock / access my windows account when switching on computer [​IMG]

    :)
     
    Sarah Q., Jul 17, 2020
    #1

  2. How to disable bitlocker auto unlock when my windows account password was changed?

    How to prevent auto unlocking drives from my laptop when my windows password changed? Hack or change my account password to much more easy than decrypt disk, but why windows doesn't provide such functionality from the box? I looking for any scripts to auto unlock from powershell also.

    I'm not going to "just disable unblock". It's very useful thing. I have too many things which starts from encrypted volume. I want to prevent access to my volume only just getting my account. If my system administrator account could be hacked, all sensitive data would be lost.

    Steps to reproduce:

    1. Login into your account
    2. Set up bitlocker, auto-unlock
    3. Restart PC and login into account
    4. Drive unlocked
    5. Logout from account (I switched off whole PC)
    6. Ask sysadmin to change your password to new one
    7. Login into your account with new password

    Expected result: bitlocker drive locked

    Actual result: drive unlocked
     
    Georgy Grigoryev, Jul 17, 2020
    #2
  3. Why settings aren't even working ? unable to switch to Microsoft account again

    • Since long time ago
    • I don't get any error message but no response when clink to switch to my "Microsoft account instead"
    • Yes I am able to sign in to my Microsoft account on my computer
     
    abuhasanabdulaziz, Jul 17, 2020
    #3
  4. Brink Win User

    Unable to unlock / access my windows account when switching on computer

    local account unable to switch to MS account

    That's ok. When you get to step 7 above, you would just leave it blank.

    When you successfully switch to a Microsoft account, it will use the password of your Microsoft account.
     
    Brink, Jul 17, 2020
    #4
Thema:

Unable to unlock / access my windows account when switching on computer

Loading...
  1. Unable to unlock / access my windows account when switching on computer - Similar Threads - Unable unlock access

  2. Unable to unlock computer, following windows update

    in Windows 10 Gaming
    Unable to unlock computer, following windows update: My HP sceptre 360 updated, and immediately after will not allow me to login. Fingerprint is unrecognizable, and the PIN has the error code: 0x80090011. The option to reset pin is present, but does not actually work. I am unable to enter safemode. and there is no way to login...
  3. Unable to unlock computer, following windows update

    in Windows 10 Software and Apps
    Unable to unlock computer, following windows update: My HP sceptre 360 updated, and immediately after will not allow me to login. Fingerprint is unrecognizable, and the PIN has the error code: 0x80090011. The option to reset pin is present, but does not actually work. I am unable to enter safemode. and there is no way to login...
  4. unable to switch to a local account

    in Windows 10 Gaming
    unable to switch to a local account: Hey ,Recently I have update to windows 10 professional and logged in as administrator with a Microsoft account which is connected to my Edu mail . Now i want to switch my Microsoft account without losing any of my data saved as that particular user . For the same purpose i...
  5. unable to switch to a local account

    in Windows 10 Software and Apps
    unable to switch to a local account: Hey ,Recently I have update to windows 10 professional and logged in as administrator with a Microsoft account which is connected to my Edu mail . Now i want to switch my Microsoft account without losing any of my data saved as that particular user . For the same purpose i...
  6. unable to switch to a local account

    in Windows 10 Customization
    unable to switch to a local account: Hey ,Recently I have update to windows 10 professional and logged in as administrator with a Microsoft account which is connected to my Edu mail . Now i want to switch my Microsoft account without losing any of my data saved as that particular user . For the same purpose i...
  7. Switching accounts when locked out, but no access to current account

    in Windows 10 Customization
    Switching accounts when locked out, but no access to current account: i have a lenovo thinkpad. i would like to ask how do i switch accounts. i only got to know now that the account i switched to is corrupted. Any suggesions?...
  8. Unable to unlock a Microsoft account

    in Windows Hello & Lockscreen
    Unable to unlock a Microsoft account: Hello all Im trying to unlock my wifes account but she does not recall the password, and the back up email and the phone number also are unable to be retrieved, she also had attached the authentication app, to the old email. We do not have a security key ither. Any help...
  9. Unable to Switch Accounts in Windows 10

    in Windows Hello & Lockscreen
    Unable to Switch Accounts in Windows 10: Hi so I went onto my windows 10 laptop surface pro one day and found that I couldn't switch user accounts or see them when i wen to the bottom left power options. I could though see my other account in settings and could change account settings like normal. Now i am seeing...
  10. unable to access my account

    in Windows Hello & Lockscreen
    unable to access my account: i have changed my passward , with my new passward am unable to access Moderator edit: moved from 'Ease of access' to 'Windows Hello, lock screen & sign-in'. https://answers.microsoft.com/en-us/windows/forum/all/unable-to-access-my-account/7b4e44ef-cc73-4138-b6fc-2ee5cba1b340