Windows 10: Unable to update AMD Chipset/ Nvidia drivers without system crash

Here is my current build:

CPU: AMD Ryzen 5 3600 3.6 GHz 6-Core Processor
Motherboard: MSI MPG X570 GAMING PLUS ATX AM4 Motherboard
Memory: G.Skill RipJaws V Series 16GB 2 x 8GB 288-Pin DDR4 3600 CL16-19-19-39 1.35V
Storage: SanDisk SSD PLUS 240 GB 2.5" Solid State Drive
Storage: Crucial MX200 250 GB 2.5" Solid State Drive
Video Card: MSI GeForce RTX 2060 6 GB VENTUS XS OC Video Card
Case: Corsair 230T ATX Mid Tower Case
Power Supply: PC Power & Cooling Silencer MKIII Series 750 Watt 80+ Gold Semi-Modular
Operating System: Microsoft Windows 10 Home OEM 64-bit Fresh Install

Back in May, I upgraded my GPU, CPU, Motherboard, and Ram. All of these components are 6 months old.


Recently, while playing League of Legends, my computer randomly crashed. At first my monitors went out off like during a shutdown but my computer fans/lights remained on for a little longer before turning off. I thought it was a power outage but no other electronics were affected in my home. When I tried to reboot my computer, it kept cycling through the MSI start up screen but never went into windows. I assumed I had hard drive failure, so I reinstalled windows. This worked, however when I started messing on my computer, like surfing the internet for answers or updating my drivers, the computer would crash and I would get stuck in the infinite reboot loop. During the initial crash, I wasn't able to boot in safe mode but after the fresh install, I could. I ran memtest86, switched out my ram, changed my power supply, tried a different hard drive, bought and installed Nortons to scan for a virus I previously only used Windows defender and thought maybe there was some malware that it could not detect and made sure my GPU was set correctly but nothing seemed to fix the crashes. I took my computer to a repair shop and they said my GPU was faulty. I went ahead and packed it up to send it back to MSI for repair. I installed my wife's GPU Geforce RTX 1060 just to update my drivers and see if the computer had any other issues. While messing around again, my computer crashed but never got stuck in the infinite loop, the system was able to repair itself. I thought this was odd so I decided to install the 2060 I had into my wife's computer to see if it had an issue. I didn't do this before because I was afraid to break my wife's computer but I felt confident at this point that this was not a GPU issue. I believe I was proven right because her computer recognized the card and able to play a youtube for about 2 hours and no crashes. I also ran a benchmark test and her system passed pretty well. Once I discovered that my GPU wasnt the issue, I started to look at my CPU. I started turning the screws on the bracket holding the CPU and noticed two screws were pretty loose The one in the upper left quadrant and the bottom left quadrant. I decided I probably needed to add new thermal paste and reset my stock AMD fan.


Once I did this, I rebooted my computer with my wife's card, I messed around for an hour or so and it seemed a lot more stable. However when I went to device manager, I noticed my GPU was not recognized, so I attempted to update the drivers. I tried to manually install the drivers with no GeForce experience and when the bar was about 1/3 of the way done, the system crashed like before no BSOD, just powered down. After this, I tried once more while monitoring my CPU temps and when the driver was attempting to reinstall, the CPU jumped to 67 C and the system crashed again. I also noticed my idle temp was around 45 and seems really unstable. I am not sure if this is a physically problem or a software issue. I also am unable to download the AMD chipset drivers without the system crashing.


Problem:

System initially crashed and required fresh windows install. After install, system is very unstable and crashes randomly. CPU cooler was loose and after tightening, system seems more stable. Now system crashes when NVIDIA drivers are updated. Computer is not recognizing GPU. CPU temp idles around 45C and seems unstable.

Fixes applied:

Ran memtest86; system passed four tests, no failures
Switched out ram
Changed Power supply
Switched Hard drive
Fresh Install of Windows
Bought and installed Nortons to scan for a virus
Checked how GPU was set
Switched GPU
CPU Cooler remounted
Updated BIOS

:)

 

Latest AMD Chipset Drivers Released


Latest AMD Crimson Chipset Drivers Released



Information WHQL version: 18.10.0830
Release Date: September 4, 2018

Supports:

Windows® 7/10 for

• 2nd Gen AMD Ryzen™ Desktop Processor
• 7th-Gen AMD A-Series Processors
• AMD Ryzen™ Desktop Processor
• AMD X470 Chipset
• AMD X370 Chipset
• AMD B450 Chipset
• AMD B350 Chipset
• AMD A320 Chipset

Windows® 10 only for

• 2nd Gen AMD Ryzen™ Threadripper™ Processor
• AMD Ryzen™ Threadripper™ Processor
• AMD Ryzen™ Desktop Processor with Radeon™ Vega Graphics
• AMD X399 Chipset

Package Includes:

• AMD Chipset Drivers
• AMD Ryzen™ Balanced Power Plan

AMD Chipsets Driver Download

 

Windows 10 unable to install NVIDIA or AMD graphics drivers, any version

OK, let's see if anyone can solve this mystery!

Problematic behavior

Two days ago, both Windows and AMD software and drivers updated and this computer stopped working, after having functioned normally for 9 months.

Starting with a fresh, up-to-date Windows 10 installation, everything works perfectly until I install a graphics driver, either AMD or NVIDIA. Roughly 1/3 through driver installation, the screen goes black and never recovers, even if I wait a whole hour.
While black, the monitor is still receiving a signal.

When I reboot the computer, the blue Windows logo appears momentarily with a spinning white circle underneath, then it goes to just a black screen with the spinning white circle and a mouse cursor. Nothing else. The white circle spins continuously for as
long as I'll let it (30 minutes).

My troubleshooting

• Booted to Windows disc, attempted startup repair on original install to no avail
• Used command prompt to set default boot to safe mode, attempted to uninstall AMD drivers. AMD drivers not present under Add/remove Programs
• Attempted AMD 17.5.2 driver installation in safe mode, received code 99 "AMD Installer Cannot Continue Because the Driver has not Been Digitally Signed"
• Searched the internet/knowledgebases endlessly.
• Attempted to follow AMD's recommended path to disable Driver Signature Enforcement, used Win+I to attempt to open Update & Security, Update & Security crashed upon opening.
• Attempted to boot into safe mode with Driver Signature Enforcement disabled (F7), but for some reason USB device input doesn't work at this selection screen. I don't have a PS/2 keyboard or adapter to attempt that.
• Used command prompt to disable Driver Signature Enforcement to the best of my ability (and the available documentation).
• System not able to boot normally. Used command prompt to boot back into safe mode, attempted to install AMD 17.4.4 WHQL drivers. Again received code 99.
• Blew away the old Windows 10 installation, cleaned both hard disks, reinstalled Windows 10 fresh using an .iso created today.
• Attempted again to install AMD 17.4.4 WHQL drivers, same problem.
• Reinstalled Windows 10 again.
• Replaced AMD RX 480 with my old Gigabyte GTX 760. Attempted to install NVIDIA drivers. Same exact issue (interminable black screen, unable to boot back up)
• Came here, wrote this. Help!

Hardware

• CPU: AMD FX 8370 Vishera 4GHz
• Graphics: MSI Radeon RX 480 8GB GDDR5 OR Gigabyte GTX 760
• RAM: EVGA 16GB DDR3-1866 (PC3-14900)
• Motherboard: ASRock 970 Extreme3 AMD 970 (with latest BIOS)
• Sound card: Creative Sound Blaster Audigy 2 (oh yeah, it's old)

Failure conditions

• Clean disk drives
• Fresh install of Windows 10
• Windows 10 image created 6/4/17
• Windows 10 allowed to fully update before installing anything
• First and only thing I install is the graphics driver
• Graphics driver versions: 17.5.2 Win 10 64-bit non-WHQL and 17.4.4 Win 10 64-bit WHQL for AMD, 382.33 Win 10 64-bit WHQL for NVIDIA