Windows 10: Unable to update "IntelR Wireless Bluetooth R"

Greetings everyone,I have an issue regarding the bluetooth driver, I am unable to locate other devices with my PC. I looked through various videos and forums and I've tried to follow the steps to uninstall and reinstall the bluetooth driver but to no avail. I've even tried to uninstall the bluetooth driver and reset my PC but the issue still continues, what should I do?Please see the attached images for your reference

:)

 

Bluetooth ( Intel(R) Wireless Bluetooth(R) ) not working

Hi,

I'm Diego Rios, an Independent Advisor willing to help other Microsoft customers.

Regarding your question:

I suggest you to follow the troubleshooting methods listed below:

1, Try to run the Apps troubleshooter to fix issues that may prevent app from working properly in the link below:

https://support.microsoft.com/en-us/help/402749...

2. Try to add the Bluetooth device again.

3. Try uninstall and reinstalling your Bluetooth drivers, look for any update and try to install the drivers from the manufacture Web Site.

Also, I attach some link with more procedures in case the steps above didn't work:

https://support.microsoft.com/en-us/help/14169/...

https://answers.microsoft.com/en-us/windows/for...

I hope it works,

Best Regards,

Diego R.

 

Wireless AC 9560 (Code 39) - and Bluetooth (Code 3)

Hey,

I stumbled across that my wireless and Bluetooth module in my network settings have gone missing. Not sure when this happened, but I went to check updates and there was nothing new to update. I disabled my Ethernet settings and troubleshoot for wireless connection and that resulted in a network reset.

I went to check my device manager and went into my properties in Bluetooth and the wireless AC.

• The wireless Bluetooth device status stated "The driver for this device might be corrupted, or your system may be running low on memory or other resources. (Code 3)"
  
• The Wireless AC 9560 gave me this "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)
  
  {Access Denied}
  A process has requested access to an object, but has not been granted those access rights."
  

I went to do some research and the steps I followed:

1. download bluetooth software on intel website
   
2. download intel wifi software
   
3. uninstall from apps and features in the settings area
   
4. uninstall bluetooth and wireless AC 9560 in device manager
   
5. WIN + R and typed Cleanmgr.exe to delete temp files
   
6. reboot
   
7. install step 1 first and then installed step 2
   

I am still not able to see or turn on my wireless connection or bluetooth connection.

 

Bluetooth adding wireless mouse

• Followed advice from Windows chat on how to add a device to Aspire laptop (in this case a wireless mouse) through Bluetooth. When I get to screen to select a device the Logitech wireless mouse isn't on the list. Any suggestions of what to do next please?