Windows 10: unable to update to windows 11 even meeting the criteria

Discus and support unable to update to windows 11 even meeting the criteria in Windows 10 Gaming to solve the problem; Hi I am unable to update windows 11, it is showing unsupported processor. below are the details of my hardware:Processor AMD Ryzen 5 2500U with Radeon... Discussion in 'Windows 10 Gaming' started by SimaManchalwad, Nov 13, 2021.

  1. unable to update to windows 11 even meeting the criteria


    Hi I am unable to update windows 11, it is showing unsupported processor. below are the details of my hardwareunable to update to windows 11 even meeting the criteria :processor AMD Ryzen 5 2500U with Radeon Vega Mobile Gfx 2.00 GHz Installed RAM 8.00 GB 7.55 GB usable System type 64-bit operating system, x64-based processor Actually, I can see my processor is in the supported list below is the link:Windows Processor Requirements Microsoft DocsAny idea how to update to windows 11?

    :)
     
    SimaManchalwad, Nov 13, 2021
    #1
  2. Rob Koch Win User

    WD ASR : Block executable files from running unless they meet a prevalence, age, or trusted list criteria.

    These forums are for consumers, so your question about an Attack Surface Reduction rule that's typically managed via Windows Defender Advanced Threat Protection (Windows Defender ATP) is out of scope here. You should be asking this in the appropriate TechNet
    forums related to that product.

    That said, I assume you found the following document that provides what little information seems to exist in the public domain? I assume you'd need to know how to manage the prevalence, age, trusted list or exclusion list items within either WD ATP or enterprise
    policies in order to configure them for the rule to work.

    Rob

    Use attack surface reduction rules to prevent malware infection Microsoft
    Docs


    Rule: Block executable files from running unless they meet a prevalence, age, or trusted list criteria


    This rule blocks the following file types from being run or launched unless they meet prevalence or age criteria set by admins, or they are in a trusted list or exclusion list:

    • Executable files (such as .exe, .dll, or .scr)

    Note

    You must
    enable cloud-delivered protection
    to use this rule.
     
    Rob Koch, Nov 13, 2021
    #2
  3. Geethu B Win User
    unable to drag and drop files into website on Internet Explorer 11

    Hi Cristy,

    Thank you for contacting Microsoft Community. I understand that you are unable to drag and drop files into website on Internet Explorer 11.
    I will surely help you to fix this issue.

    This issue could have occurred due to these reasons:


    • Incorrect Internet Explorer settings.

    • Some browser add-ons.
    Try the steps listed here:

    Method 1:

    I suggest you to disable add-ons and check if it helps.

    http://windows.microsoft.com/en-us/internet-explorer/manage-add-ons#ie=ie-11

    Method 2:

    If the issue persists, I suggest you to reset Internet Explorer settings and check if it helps.

    Change or reset Internet Explorer settings

    http://windows.microsoft.com/en-us/internet-explorer/reset-ie-settings#ie=ie-11

    Disclaimer: Reset Internet Explorer to its default configuration. This step will also disable any add-ons, plug-ins, or toolbars that are installed. Although this solution is quick, it also means that, if you want to use any of those add-ons
    in the future, they must be reinstalled.

    Hope this information helps. Reply to the post with updated status of the issue so that we can assist you further.
     
    Geethu B, Nov 13, 2021
    #3
  4. denmarfl Win User

    unable to update to windows 11 even meeting the criteria

    Internet Explorer 11; Windows 10....Stopped Working

    IE11; Windows 10. For the past 2 weeks when I open IE11 I get Internet Explorer has Stopped working POPUP message rendering IE 11 unusable.

    I have followed suggested Fixes by "Resetting" IE11; Use Software Rendering...is NOT checked. I have tried to use "System Restore" and go back to a Restore Point prior to 2 weeks but, I get unable to restore to xx/xx/xxxx because the process cannot file iexplorer.exe.

    I have tried several Restore Points...get this same result.

    I cannot fine the Internet 11 Install Update to delete it as it is not in the list History\Installed Updates.

    Surely there must be away to fix IE 11...I have run out of things to do...suggestions with steps will be appreciated.
     
    denmarfl, Nov 13, 2021
    #4
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unable to update to windows 11 even meeting the criteria

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