Windows 10: unable to update virus definitions - engine problem

Discus and support unable to update virus definitions - engine problem in Windows 10 Installation and Upgrade to solve the problem; My update system is corrupted and I have tried to follow the instructions at on the Microsoft site. Unfortunately the URL is useless to show what I am... Discussion in 'Windows 10 Installation and Upgrade' started by CarlLira, Apr 23, 2022.

  1. CARLLIRA
    CarlLira Win User

    unable to update virus definitions - engine problem


    My update system is corrupted and I have tried to follow the instructions at on the Microsoft site. Unfortunately the URL is useless to show what I am trying to do. My engine lists as version 0.0.0.0I have run DISM.exe /Online /Cleanup-image /Restorehealthsfc /scannowI stopped the servicesnet stop bitsnet stop wuauservnet stop cryptsvcThe following files were not foundDel "%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader\qmgr*.dat"Then I am instructed for step 6 to run the following commandsHowever, when I get to mshtml.dll, the following error occurs:I tried to continue, but th

    :)
     
    CarlLira, Apr 23, 2022
    #1
  2. ABHINAVSRIVASTAV_790
    AbhinavSrivastav_790 Win User

    virus and spyware definition

    I followed the steps as suggested, and hence the problem got solved that time. But now again the virus definition is not getting updated. Its showing the same problem again. Any long term solution?
     
    AbhinavSrivastav_790, Apr 23, 2022
    #2
  3. RHINA VIB
    Rhina Vib Win User
    Virus and spyware definitions couldn't be updated.

    Hi Ogunmola,

    There are several possible reasons why you are unable to update your virus and spyware definitions in Windows 10. The most common cause is internet connectivity. If you are online, it can be caused by conflicts with the settings in Windows Internet Explorer.

    For us to better assist you with this concern, we need to ask a few questions:

    • Were there any changes made prior to this issue?
    • Are there issues with the internet connection?
    • Are you getting any error messages? Can you send a screenshot?
    • What troubleshooting steps have you tried so far?

    For steps to help resolve this issue with updating the virus and spyware definitions, you can refer to
    Giridhar J's post on this
    link    .

    Looking forward to your reply.

    Thank you.
     
    Rhina Vib, Apr 23, 2022
    #3
  4. CHATTERJEEA
    Chatterjeea Win User

    unable to update virus definitions - engine problem

    Updation of Virus & Spyware definitions

    Virus & Spyware definitions didn't update because of an internet or connectivity problem.

    It is showing when I am going to update Virus & Spyware definitions. But there is no problem of connectivity or Internet. Real time protection is on & unable to update Virus & Spyware definitions.

    Please guide to resolve the problem.
     
    Chatterjeea, Apr 23, 2022
    #4
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unable to update virus definitions - engine problem

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