Windows 10: Unable to update Win10 Home v1909 following removal of Conexant audio compatibility hold

Discus and support Unable to update Win10 Home v1909 following removal of Conexant audio compatibility hold in Windows 10 Installation and Upgrade to solve the problem; Hi Community,I have a problem updating my version of Windows 10 - hope someone can help.I'm currently on Win10 Home version 1909 and haven't been... Discussion in 'Windows 10 Installation and Upgrade' started by RoundyFlat, May 23, 2021.

  1. ROUNDYFLAT
    RoundyFlat Win User

    Unable to update Win10 Home v1909 following removal of Conexant audio compatibility hold


    Hi Community,I have a problem updating my version of Windows 10 - hope someone can help.I'm currently on Win10 Home version 1909 and haven't been offered 2004 or 20H2 through Windows Update due to a compatability issue with Conexant audio drivers.Explanatory link: https://docs.microsoft.com/en-gb/windows/release-health/status-windows-10-2004#377msgdescThis compatibility hold has recently been removed - however Windows Update is not showing a newer Win10 version as available.In fact Windows Update now seems to be getting stuck while scanning for all updates.The message 'Your device is missing

    :)
     
    RoundyFlat, May 23, 2021
    #1
  2. BRGHJELMSTRöM
    BRGHjelmström Win User

    Conexant smart Audio HD not compatible Win 2004

    Conexant smart Audio HD ver 8.66.27.55 with Lenovo 80EC, stop upgrade to win10 2004. When will it be compatible?
     
    BRGHjelmström, May 23, 2021
    #2
  3. ARUL_D
    Arul_D Win User
    Conexant Smart Audio Windows 10 issue

    Hello,

    Welcome to the Microsoft Community.

    I suggest you to install the Conexant audio drivers in compatibility mode and check the status of this issue. Refer to the below steps.

    Refer the steps to install a driver in compatibility mode:

    a. Right click on the setup file of the driver and select
    Properties

    b. Select Compatibility Tab

    c. Place a check mark next to Run this program in Compatibility mode and select the operating system accordingly from the drop down list

    d. Let the driver to install and then check the functionality.

    If you need any further assistance let us know and we would be glad to help you.
     
    Arul_D, May 23, 2021
    #3
  4. HEYYUU
    Heyyuu Win User

    Unable to update Win10 Home v1909 following removal of Conexant audio compatibility hold

    How can I permanently uninstall Conexant SmartAudio HD audio driver

    It's not work. I have done this

    1. download and run the program you suggested.

    Conexant driver is not on the list (select to hide)

    2. uninstall Conexant driver

    High Definition Audio Device is in used now

    3. run program again

    Conexant driver still not on the list (select to hide)

    4. restart my laptop

    High Definition Audio Device still in used.

    5. run program again

    Conexant driver is on the list (select to hide)

    6. Select Conexant and Hide it

    Conexant driver is now in hidden list

    7. a few minutes later my laptop notify me to restart my laptop to finished setting up Conexant

    Conexant driver is now disappear from the hidden list and take over my sound device again.

    8. cry so hard
     
    Heyyuu, May 23, 2021
    #4
Thema:

Unable to update Win10 Home v1909 following removal of Conexant audio compatibility hold

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