Windows 10: unable to update windows 11 home to pro using store. it does not do anything

Hi Purchased windows 11 pro from storeOrder Number: 9676693263However, when I goto store and choose upgrade, nothing happens. We have tried rebooting the device and running windows updates.

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unable to run window store and update

Sorry for the late response. If the above steps did not work, let's try another troubleshooting step. You can try the suggestion by Linley Meslier above and see if it will resolve the issue. If not, try resetting Windows Store cache. Follow the steps below:

• Click on Cortana.
• Type WSreset.exe, then click it.
• The Store app and a command prompt will open without any messages and it will automatically close when the process is done.
• Restart the computer.

After doing the steps, try running Windows Store again and see if you can do an update.

Let us know if you need further assistance.

 

Windows 11 Unable to update apps in Microsoft Store

Hello, WBA3.

You can try resetting and clearing the Microsoft Store cache. All the cache files in Windows Store will be cleared if you perform a reset or the cache files of Windows Store. It will permanently delete your sign-in details.

• Reset Microsoft Store
  
  Go to Settings > Apps > Installed apps > Microsoft Store > Click on the three dots on the right side then click on advanced options > Reset.
  

• To clear the Microsoft Store cache follow the instructions:
  
  Press the Win + R keys to open the Run dialog
  
  Type WSReset.exe into Run, and click/tap on OK.
  
  A command prompt will now open without any message. After about 30 seconds, the command prompt will automatically close, and the Microsoft Store app will open.
  

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Windows 11 Pro - Where to Buy today?

Here's Microsoft's official steps to Upgrade Windows Home to Windows Pro (microsoft.com).

1. Select Start > Settings > System > Activation.
   
2. Under Upgrade your edition of Windows, select Open Store
   
3. Make sure you’re signed in with your Microsoft account to purchase Windows 11 Pro
   
4. After you confirm your purchase, you’ll be prompted to install Windows 11 Pro and restart your PC. You’ll then be running Windows 11 Pro.