Windows 10: unable to update windows due to "lack of internet connectivity" in settings, but pc shows...

subject pretty much sums it up, my current version of windows is 1511 if any of you have any advice it would be greatly appreciated!

:)

 

Unable to connect to the internet on Windows 10

Hi Chris,

I realize the inconvenience you are facing with connecting to the internet, do not worry we will help you with this issue.

Provide us additional information to assist you better with this issue:

• Are trying to access wired/ wireless internet connection?
• Are you referring to reset of the Windows 10 operating system?
• Were you able to see any error code/ error message while trying to connect the internet?
• Have you turned on Airplane mode on your computer?

This issue might have occurred due to incorrect networking settings/ corrupted/ outdated network drivers.

Let us try few of the below troubleshooting steps and check if it helps.

Step 1: I suggest you to check if the Airplane mode is turned on. If so turn it off and check.

• Press Windows key, click on Settings
  from the left pane.
• Click on Network & Internet.
• Under Airplane mode turn it off and check.

Step 2: I suggest you to check if
Network Adapter is enabled in Device Manager.

• Press Windows + X keys from the keyboard, click on
  Device Manager.
• Expand Network Adapter.
• Right click on adapter driver, click on Properties.
• Click on Driver tab and Enable the driver.

Step 3: Run Network Adapter troubleshooter

Network Adapter troubleshooter find and fix the problems with wireless and other Network Adapter.

• Click on Start; in the start search type
  Troubleshooter and hit Enter.
• In the left pane, click on View all.
• Click on Network Adapter Troubleshooter.
• Select Advance and click on
  Run as Administrator.
• Click Next and follow the on-screen instructions to complete the troubleshooting process.

Hope it helps. Try the troubleshooting steps and get back to us with an updated status of accessing the internet for further assistance.

Thank you.

 

No Internet Connectivity after Windows 10 update

Hi,

Sorry to know that you are facing this issue. We'll certainly assist you with this.

Share this information to assist you better.

• What is the exact model of the laptop?
• Which update caused this issue? Share the KB number.
• What are the troubleshooting steps you have tried to resolve the issue?
• Have you installed any third party security software?

I would like to suggest try the methods below and check if it helps.

Method 1: Connect your PC directly to the Ethernet cable and check if you are able to receive Internet connectivity. If you are still unable to connect to the internet proceed to the next step.

Method 2: Refer to the article Fix network connection issues provided in the link below for more troubleshooting steps.

http://windows.microsoft.com/en-us/windows-10/fix-network-connection-issues

Hope this information helps.

 

Unable to use internet after Windows 10 update.

Hi Michael,

What is the make and model of your Computer?

Did you tried to connect to internet using Internet Explorer?

To resolve the issue on connecting to internet, I suggest you to refer to the below article and try all the troubleshooting steps explained until the issue is resolved.

https://support.microsoft.com/en-us/help/10741/windows-10-fix-network-connection-issues

Hope these troubleshooting could resolve the issue. Proceed to install the updates if you are able to connect to internet. Follow the below steps to install the windows updates;

• 
  Click on Update & security, then click on
  Windows Update.
  
• 
  Select Check for updates. If Windows Update says that your PC is up to date, you have all the updates that are currently available.
  
• Press Windows key+ I to open the
  Settings.

Keep us updated about the issue, we will be glad to help you.