Windows 10: Unable to upgrade from Windows 10 1909 to 2009

I am trying to upgrade my Windows 10 and having some issues.

First of all Settings > Update & Security > Windows Update doesn't find a new version when checking for updates, even though 2004 and 2009 versions are already out.

So I'm using Windows 10 Update Assistant to upgrade.

All goes well but after restarting the upgrade fails at around 48 to 49 % and the computer simply shuts down. After turining it on again rollback happens.

I tried to look in some logs to figure out what could be the problem but I am unable to, could I ask for help?


Excerpt from C:\$WINDOWS.~BT\Sources\Panther\setupact.log


2020-10-26 19:07:28, Error SYSPRP SPPNP: Failed to enumerate primitive driver packages. Err = 0x13[gle=0x00000013]

2020-10-26 19:07:28, Error SYSPRP SPPNP: Unable to install primitive drivers. Err = 0x13[gle=0x00000013]

2020-10-26 19:07:28, Info SYSPRP SPPNP: Waiting for progress thread to exit.

2020-10-26 19:07:28, Warning SYSPRP SPPNP: Unable to open device installer status key. Err = 0x13

2020-10-26 19:07:28, Info SYSPRP SPPNP: Progress thread exited.

2020-10-26 19:07:28, Info SYSPRP SPPNP: Reboot required!

2020-10-26 19:07:28, Info SYSPRP SPPNP: Sysprep_Specialize_Pnp: Exit

2020-10-26 19:07:28, Info SYSPRP ActionPlatform::LaunchModule: Successfully executed 'Sysprep_Specialize_Pnp' from C:\Windows\System32\sppnp.dll

2020-10-26 19:07:28, Error SYSPRP ActionPlatform:eleteValue: Error from RegOpenKeyExW on key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Setup\Sysprep\OfflineState\Specialize; dwRet = 0x13

2020-10-26 19:07:28, Error SYSPRP SysprepSession::Execute: Win32 error 19, could not execute actions

2020-10-26 19:07:28, Error SYSPRP RunPlatformActions:Failed while executing Sysprep session actions; dwRet = 0x13

2020-10-26 19:07:28, Info SYSPRP Callback_Specialize: Internal Providers Specialized Failed. System can't proceed to handle Internal Providers

2020-10-26 19:07:28, Info SYSPRP Callback_Specialize: Specialize return: [19]

2020-10-26 19:07:28, Error [0x0f0435] SYSPRP Callback_Specialize: An error occurred while either deciding if we need to specialize or while specializing; dwRet = 0x13[gle=0x00000013]

2020-10-26 19:07:29, Info [0x0640ae] IBSLIB PublishMessage: Publishing message [Windows Setup could not configure Windows to run on this computer's hardware.]


Excerpt from C:\$WINDOWS.~BT\Sources\Panther\setuperr.log


2020-10-26 19:07:28, Error SYSPRP SPPNP: Failed to enumerate primitive driver packages. Err = 0x13[gle=0x00000013]

2020-10-26 19:07:28, Error SYSPRP SPPNP: Unable to install primitive drivers. Err = 0x13[gle=0x00000013]

2020-10-26 19:07:28, Error SYSPRP ActionPlatform:eleteValue: Error from RegOpenKeyExW on key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Setup\Sysprep\OfflineState\Specialize; dwRet = 0x13

2020-10-26 19:07:28, Error SYSPRP SysprepSession::Execute: Win32 error 19, could not execute actions

2020-10-26 19:07:28, Error SYSPRP RunPlatformActions:Failed while executing Sysprep session actions; dwRet = 0x13

2020-10-26 19:07:28, Error [0x0f0435] SYSPRP Callback_Specialize: An error occurred while either deciding if we need to specialize or while specializing; dwRet = 0x13[gle=0x00000013]


I can also provide longer excerpts and other logs such as


C:\$WINDOWS.~BT\Sources\Rollback\setupact.log

C:\$WINDOWS.~BT\Sources\Rollback\setuperr.log

C:\WINDOWS\INF\setupapi.dev.log
etc.


Thank you.

:)

 

Windows 10 upgrade problem, no input accepted

I really hate having to come here and ask for help, but I really am stumped. It hurts my geek pride. I have a PC with fairly modern hardware in it. It has a p8p67 pro in it. I have tried upgrading windows 10 on it twice now. Both times I have had the same result.

After windows finishes upgrading it goes to the log in/set up screen. I can't do anything. No keyboard or mouse input is accepted.

I will list some, or hopefully all, of the troubleshooting steps I have tried:

• Move keyboard and mouse to different USB ports.
• Try different keyboard or mouse.
• Restart computer, repeatedly.
• Google for related issues.
• Update Bios, because why not.
• Create boot media and revert to windows 7.

The windows 10 system restore boot media works fine with keyboard and mouse. All USB ports work in windows 7. I don't know what is wrong. I suspect that windows 10 is lacking a driver of some sort, but since the computer accepts no input I have no way of checking for which driver let alone installing it.

Please help me figure this out. If I have to revert back to windows 7 again, I am not going to get it upgraded to windows 10. Thank you in advanced.

 

Windows 10 upgrade problem, no input accepted

i've seen this when the stock USB drivers went kaput. Only ever seen it once - i used a PCI USB 2.0 card and connected the mouse and keyboard to that, and manually updated the USB 2/USB 3 drivers.

 

Windows 10 1909 Causes Secondary Hard Drive to not be Recognized

Installing the Windows 10 1909 Update causes my secondary hard drive to not be recognized.

Steps to confirm issue:

• Secondary drive not visible in Windows Explorer
• Secondary drive not visible in device manager
• Secondary drive not visible in disk manager

Steps to replicate issue:

• Installing 1909 update

Steps to resolve issue:

• Uninstall 1909 update

Since updates can only be delayed for so long, an actual fix would be appreciated.