Windows 10: Unable to use Microphone

Hello,

I have had this microphone/headset combination for 2 months now and all of a sudden my computer wont recognize me speaking into the mic. I've tried to unplug it and use the regular computer microphone and it doesn't seem to pick up that anything is talking. The headset works fine but the computer can't sense a microphone. Please help quick!



***Original title: Computer Microphone***

:)

 

Built in microphone not working

Hi,



Thank you for posting your query in Microsoft Community.

I understand your concern and will assist you to resolve this issue.

I suggest you to follow the steps below and check if it helps

Method 1: I suggest you to set microphone as default device and check.

• 
  Right click on the volume icon in the system tray and then click "Recording devices"
  
• 
  Right click on the blank space in the popped up window and then select "Show Disabled Devices" and "Show Disconnected Devices".
  
• 
  Right click on Microphone and then click "Enable".
  
• 
  Highlight the microphone and then choose "Set as Default Device".
  
• 
  Click Apply and OK.
  

Step 2: Make sure that the Microphone is not disabled.

• 
  Make sure that the Microphone is not disabled. Follow the steps given to check that:
  
• 
  Right click on the volume icon and select “Recording devices”.
  
• 
  Now, Right Click on an empty space and select, “Show disconnected devices” and “Show disabled devices”.
  
• 
  Make sure that the Microphone is not disabled.
  

And also update the audio drivers from the manufacturer web site and install.

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help

 

Unable to use microphones

Hello,

Welcome to Microsoft Community.



I am sorry to know that you are having issues with the recording. I will be glad to assist you with this issue.



This might be due to some incorrect audio settings or it might be due to the outdated audio HD drivers. Let’s try the following methods and check if that resolves the issue.



Method 1: Make sure that the Microphone is not disabled and is set as default.



Step 1:

Make sure that the microphone that you are using is not disabled and is set as default in the computer. Follow these steps to check this:

• Right click on the volume icon and select “Recording devices”.
• Now, right click on an empty space and select, “Show disconnected devices” and “Show disabled devices”.
• Select “Microphone” and click on “Properties” and make sure that the microphone is enabled.
• You may also check if the microphone that you are using is set as default.

Step 2: I suggest you to set microphone as default device and check.



a) Right click on the volume icon in the system tray and then click "Recording devices"

b) Right click on the blank space in the popped up window and then select "Show Disabled Devices" and "Show Disconnected Devices".

c) Right click on Microphone and then click "Enable".

d) Highlight the microphone and then choose "Set as Default Device".

e) Click Apply and OK.



Now, check the issue. If it is already enabled, then try the next method and check the issue.



Method 2: Run Recording Audio Troubleshooter

This troubleshooter is an automated Windows 8 inbuilt tool which finds and fixes the common issues with the recording audio devices and its settings. Perform these steps to run this tool and check if that helps.

• Press “Windows Logo” + “W” keys from the keyboard.
• Type “Troubleshooting” in the search bar and press “Enter”.
• In the “Troubleshooting” window, click on “View All” on the left pane.
• Click on “Recording Audio”.
• Click on “Advanced” and then click on “Run as Administrator”.
• Click “Next” and follow the on-screen instructions to complete the troubleshooting process.

If this does not help, then let’s try updating the sound card drivers and check if that resolves the issue.

Method 3: Update the Sound Card Drivers.



Step 1: Check the Windows updates for any latest driver updates.

Check in Windows updates if any driver updates are available. If so, install the same and check if it helps.



Step 2: Update Driver Software from the Manufacturer’s website:

Go to the computer or sound card manufacturer’s website and search for the latest Windows 8 audio drivers available for the sound card model and then install it by following the instructions given in the website.

I hope the above suggestion helps. If you need further assistance, get back to us and we will be glad to assist you.



Thank you.

 

microphone is not working

Hi Junezryaz,

Thank you for posting your query in Microsoft Community. Appreciate your interest in using Windows 10 and your steps in solving the issue.

I suggest you to run the microphone troubleshooter by following the steps below:

• Type “Troubleshooter” in the search box and press Enter.
• Click on ‘View All’ on the top left corner.
• Click on “Recording Audio” from the list and follow the prompts for troubleshooting.

Hope the information is helpful. Please revert back with the necessary information and we’ll be glad to assist you.