Windows 10: Unable to use Microphone

So recently, My PC got updated like 2 weeks ago.

Before this, I had a headset that would pretty much be dominant when it came to producing sound. It was amazing, the microphone audio AND The sound I got back.

Recently, however.... Ever since this update, my headset would give me back audio, but for some reason it would use my Computer's Microphone.
Now I've never had this happen, but since then I have been trying EVERYTHING to fix it, including buying a new mic just to make sure it wasn't the wire, and the Mic worked on all of my other devices (PS4, Phone) BUT NOT MY PC?
I looked it up, and it gave me this "Add a Mic" stuff, but even then, Its stating there's no headset connected. My Wires are perfectly fine, And I can get audio back. Why is my mic using the PC Mic, and not the headset mic?
This never happened until the update, live support pretty much didn't work, and I'm struggling. Please, somebody help me.
(This really has stressed me out. I just want to talk to my friends without having to use the PC Mic)




***Modified title from: Microphone - Help***

:)

 

Unable to use Microphone

Hi Braden,



Thank you for writing to Microsoft Community Forums.

1. Are you aware of any changes being made to the PC?
   
2. Which build version of Windows 10 you are using currently?
   
3. What is the make and model of the PC?
   
4. Have you tried using a different headset?
   
5. Did you try using the Microphone on a different PC?
   

I suggest you to follow the steps mentioned below and check if that helps.



Method 1:



Try running the Microphone troubleshooter.

1. Go to Settings >
   Update & security > Troubleshoot.
   
2. Under Find and fix problems look for
   Recoding Audio.
   
3. Click on Recording Audio and click
   Run the troubleshooter.
   
4. Follow the on screen instructions.
   

Method 2:



Try changing the accessibility settings of Microphone. Refer the article

Fix microphone problems.



Hope it helps.



Regards,

Prakhar Khare

Microsoft Community – Moderator

 

Built in microphone not working

Hi,



Thank you for posting your query in Microsoft Community.

I understand your concern and will assist you to resolve this issue.

I suggest you to follow the steps below and check if it helps

Method 1: I suggest you to set microphone as default device and check.

• 
  Right click on the volume icon in the system tray and then click "Recording devices"
  
• 
  Right click on the blank space in the popped up window and then select "Show Disabled Devices" and "Show Disconnected Devices".
  
• 
  Right click on Microphone and then click "Enable".
  
• 
  Highlight the microphone and then choose "Set as Default Device".
  
• 
  Click Apply and OK.
  

Step 2: Make sure that the Microphone is not disabled.

• 
  Make sure that the Microphone is not disabled. Follow the steps given to check that:
  
• 
  Right click on the volume icon and select “Recording devices”.
  
• 
  Now, Right Click on an empty space and select, “Show disconnected devices” and “Show disabled devices”.
  
• 
  Make sure that the Microphone is not disabled.
  

And also update the audio drivers from the manufacturer web site and install.

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help

 

Unable to use microphones

Hello,

Welcome to Microsoft Community.



I am sorry to know that you are having issues with the recording. I will be glad to assist you with this issue.



This might be due to some incorrect audio settings or it might be due to the outdated audio HD drivers. Let’s try the following methods and check if that resolves the issue.



Method 1: Make sure that the Microphone is not disabled and is set as default.



Step 1:

Make sure that the microphone that you are using is not disabled and is set as default in the computer. Follow these steps to check this:

• Right click on the volume icon and select “Recording devices”.
• Now, right click on an empty space and select, “Show disconnected devices” and “Show disabled devices”.
• Select “Microphone” and click on “Properties” and make sure that the microphone is enabled.
• You may also check if the microphone that you are using is set as default.

Step 2: I suggest you to set microphone as default device and check.



a) Right click on the volume icon in the system tray and then click "Recording devices"

b) Right click on the blank space in the popped up window and then select "Show Disabled Devices" and "Show Disconnected Devices".

c) Right click on Microphone and then click "Enable".

d) Highlight the microphone and then choose "Set as Default Device".

e) Click Apply and OK.



Now, check the issue. If it is already enabled, then try the next method and check the issue.



Method 2: Run Recording Audio Troubleshooter

This troubleshooter is an automated Windows 8 inbuilt tool which finds and fixes the common issues with the recording audio devices and its settings. Perform these steps to run this tool and check if that helps.

• Press “Windows Logo” + “W” keys from the keyboard.
• Type “Troubleshooting” in the search bar and press “Enter”.
• In the “Troubleshooting” window, click on “View All” on the left pane.
• Click on “Recording Audio”.
• Click on “Advanced” and then click on “Run as Administrator”.
• Click “Next” and follow the on-screen instructions to complete the troubleshooting process.

If this does not help, then let’s try updating the sound card drivers and check if that resolves the issue.

Method 3: Update the Sound Card Drivers.



Step 1: Check the Windows updates for any latest driver updates.

Check in Windows updates if any driver updates are available. If so, install the same and check if it helps.



Step 2: Update Driver Software from the Manufacturer’s website:

Go to the computer or sound card manufacturer’s website and search for the latest Windows 8 audio drivers available for the sound card model and then install it by following the instructions given in the website.

I hope the above suggestion helps. If you need further assistance, get back to us and we will be glad to assist you.



Thank you.