Windows 10: Unable to use Number keys on right side of the keyboard

and the numbers keys on the right side of the keyboard have never worked. Is this normal for this new computer?






***Modified tittle from: new HP Envy 360 windows 10 laptop***

:)

 

keyboard

Hi,

To address your concern, we suggest that you try the following steps:

• Click Start and then click Settings
• Click on Ease of access
• Click Keyboard in the left pane
• Turn off Filter Keys in the right pane

Also, try pressing the Fn+ Num Lock keys to turn off the Number lock function.

Let us know how it goes after performing the suggested steps.

 

number two stuck on keyboard

Hi,

Thank you for writing to Microsoft Community Forums.



This issue might be happening because of the faulty device.

1. Since when are you facing this issue?
   
2. Have you recently made any changes on the device?
   
3. What is the make and model number of the device?
   
4. Is this issue happening on Laptop or desktop keyboard?
   
5. Which Operating system is installed on your device?
   
   
   

Step 1: If the issue is causing with the faulty driver, run the Hardware Troubleshooter

1. Click on Start.
   
2. Search for Troubleshoot and click on it.
   
3. Click on Keyboard and Run the troubleshooter.
   

You may also refer the article to
fix issues related to keyboard in Windows.



Step 2: You can also try with “Onscreen keyboard” to check the working of numeric key.

1. Open run command (Windows and R key), type in
   OSK.
   
2. Use the numeric 2 and check the status.
   

If the issue is only with the specific numeric key (Number 2), I suggest you to check with the manufacturer for the further assistance.



Hope it helps.



Muralidhar

Microsoft Community Moderator

 

my keyboard desktop numbers key not responding

Hi,

There are two number keys on a keyboard, the Number Pad found at the right-side of the keyboard and the ones above the letter keys. We'd like to ask a few questions to help us identify why it's not responding:

• Were there any newly installed updates or applications on the device?
• Are you able to remember when did it start happening?
• What have you done so far to resolve this?
• Which number keys are unresponsive, above the letter keys or the Number Pad?