Windows 10: Unable to use Remote Desktop with Microsoft Account

I have a Desktop PC running Windows 11.I have a Laptop PC running Windows 11.Both of these machines are signed in using my Microsoft account.Neither device can remote desktop to the other using the Microsoft account.WHY, IN THE YEAR 2023, CANNOT I REMOTE TO MY WONDPWS 11 DESKTOP OR LAPTOP USING MY MICROSFT ACCOUNT!

:)

 

remote desktop

Hello,



Thank you for writing to Microsoft Community Forums.



Please help me with the below details to understand your issue in a better way:

1. Are you using the Microsoft remote desktop app?
   

If you are using the Microsoft remote desktop app downloaded from
Microsoft store then, I suggest you to follow the steps to
fix problems with apps from Microsoft Store.



If the issue still persists with the Microsoft remote desktop app, then you can contact the support team by going to the

link and scrolling down to the bottom and clicking on
Microsoft remote desktop support under the Publisher info.



However, if you are using the Remote desktop connection, which comes pre-installed with Windows 10, then I suggest you to please post your question in the
TechNet forum.



Hope it helps.



Prakhar Khare

Microsoft Community - Moderator

 

Remote desktop not working with microsoft account

Hey glad you asked, this question is somewhat rare but does come up occasionally and I decided to write about the solution here: Remote Desktop with Microsoft Account Sign-In

In a nutshell, you can fix it by doing this on the remote system you want to connect to.

1. Right-click Start button, choose Run
   
2. Type in the command below, but use your Microsoft Account email address instead of the example:
   
   runas /u:MicrosoftAccount\username@example.com winver
   
   
3. Provide your Microsoft Account password when prompted. After you press Enter, the "WinVer" program will launch, informing you about what version of Windows you have (you can close it, you're done at this point).
   

Now you should be able to connect to this system without an issue (assuming, of course, the system is a "Windows 10 Pro" version).

The blog post I linked to has some more background, but this is really all there is to the trick of getting the credentials fixed.

 

Remote Desktop Password Incorrect Windows 10

Hi,



Thank you for writing to Microsoft Community Forums.



We understand the concern that after upgrading to Windows 10 you are unable to connect through remote desktop from the Tower to the laptop. We appreciate your effort to provide us a detail information on the issue and the troubleshooting steps performed.



In this scenario, we would suggest you to create a local administrator account (don’t sign in with a Microsoft account) on the laptop and then try establishing a remote desktop connection from the tower to the laptop on the new user account.



Follow the steps from the article Create a local user or administrator
account in Windows 10 to create a new user account.



This is to understand, whether the issue related to the user account or the network.



Also, I would suggest you to post your query in

TechNet forum, where we have experts and support professionals who are well equipped with the knowledge on Remote Desktop connection to assist you with the appropriate troubleshooting steps



Regards,



Aditya Roy

Microsoft Community – Moderator