Windows 10: Unable to Verify Device

Account protection always telling me every day to verify my identity even if I click 'Dismiss.'

I then openthe web site: https://account.live.com/proofs/marklost and put in my email.

But, of course, it tells me it couldnit send the code and to refresh my browser.

This only started after the last Windows update.

Very annoying.

Any ideas??

James

:)

 

Unable to add Device (New Speakers)

Hi,

To assist you better, I would like to ask some questions:

• What is the make and model of your computer?
• Is the sound device recognized by other applications?
• Are you able to set the audio device as output for audio players?

I suggest you to run the Sound troubleshooter by following the steps provided below and check if it helps.

• Type “troubleshooting” in search box and type Enter.
• Click on View All on top left corner.
• Click on Playing sound from the list and follow the prompts for troubleshooting.

Also, suggest you to check if the device is listed in playback devices.

• Type sound in the search box and press Enter.
• Check if the device is listed under Playback tab.

Keep us posted on the status for further assistance.

 

Unable to verify account on new laptop


A neighbour has lent me her brand new laptop because she wasn't able to log in. For some reason she didn't get the login info.

I have formatted the machine (this had two advantages: 1. Sure way to get rid of any OEM junk, 2. could set up the account how we wanted).

Unfortunately I am unable to verify the account because its keeps wanting to use a secondary email address thats not listed on the MS account page (she no longer has access to it).

How can I verify the account?

 

Taskbar bug: switching to another window -will not appear at the front


Follow either of these steps to fix the issue with the Active window hiding behind.

Method 1:
I suggest you to disable window by hovering over it with the mouse and check if it helps. To do so I suggest you to try the below given steps and check if it helps:

1. Press Windows key + X key and click on Control Panel.
2. Select or click Ease of Access.
3. Click or tap onEase of Access Centre.
4. Click on Make the Mouse Easier to Use was uncheck Activate Window by hovering over it with the mouse.
5. Check if issue is resolved.

Method 2:
I would suggest you to completely uninstall the touchpad driver and reinstall it. Kindly follow the below given steps.

1. Press “Windows key + X” and click on “Device Manager”.
2. In the list of devices, you should see the touchpad drivers.
3. Right click on the device and then select "Uninstall".
4. In the uninstall dialog, make sure you select the option to delete the driver package from the system. This causes the driver package installed earlier to be deleted.
5. In the Action menu of Device manager, select “Scan for Hardware changes” option. This will cause the device driver to be reinstalled. Once the driver is installed, close all windows and restart the computer.