Windows 10: Unattended working mode, the computer automatically restarts

HelloUnattended working mode, the computer automatically restarts, and the reason for the restart cannot be found in the windows event log. I uploaded the dmp file and hope to get your help.The OS was reinstalled in less than 3 hoursI have another 7 computers with the same hardware configuration and operating system, and there is no automatic restart. I suspect that there may be differences in individual hardware, but the cause of the failure cannot be monitored. I don’t know if I can get useful information from the dmp file. .DMP fileBest Regards

:)

 

Automatic Restart

We appreciate your response. We suggest that you turn on the automatic restart using command prompt. However, you need to access the
Startup settings. On some Windows 10 computer, pressing
F11 once a computer boots up will bring the System Recovery menu. We suggest that you check if it's the same on your computer. Here are the steps on how to do so:

• Turn on your computer, then press F11 simultaneously.
• If a blue screen with Choose an option shows up, click on
  Troubleshoot.
• Look for Advanced options, then click on Command Prompt.
• On the command prompt, type this in "wmic RecoverOS set AutoReboot = True".
• Once done, click the "X" at the top right of the screen.

Restart your computer and see if the issue persists.

We would appreciate it if you'd provide a screenshot of the command prompt.

We're looking forward to your feedback.

 

Windows restarting automatically after shut down

Hello,

One of the possible reasons why your PC is restarting automatically after shut down
are due to broken components on the boot configuration data of your system.
To isolate the issue, we suggest that you perform the following steps to trigger
SafeMode through the Windows Recovery Environment (WinRE) option. To do this, follow the steps below:

• Improper shutdown process
  • Turn on your computer. When the Windows logo is visible, unplug the power source of your computer. Perform this step three times.
  • On the fourth time that you turn on your computer, just simply wait for the
    Windows Recovery Environment (WinRE) window to appear.
• On the Choose an option screen, select Troubleshoot > Advanced options > Startup Settings and click
  Restart.
• Once your computer restarts, you will see a list of options. Press the
  F4 key to start your computer in Safe Mode.

We also recommend that you perform a system restore after booting into safe mode.
This option takes your PC back to an earlier point in time. Restoring won’t affect your personal files, but it will remove apps, drivers, and updates installed after the restore point was made. To do this, follow the steps
below:

• Right-click the Start button, and then select Control Panel.
• Search Control Panel for Recovery.
• Select Recovery > Open System Restore > Next.
• Choose the restore point related to the problematic app, driver, or update, and then select Next > Finish.

Let us know if the solution above works for you.

 

Cannot Enter Safe Mode / Computer boots normally

I'm running Win 10 Pro 1903.

Here are the steps I have taken to get into safe mode: Start button, settings, update and security, recovery, advanced startup, troubleshoot, advanced options, startup settings, restart. The computer boots normally, not in safe mode. Any suggestions would be most helpful. Thanks in advance for your help and interest. .