Windows 10: Unauthorized charge re: Microsoft Windows 10 / Seeking a refund for the unauthorized charge.

Discus and support Unauthorized charge re: Microsoft Windows 10 / Seeking a refund for the unauthorized charge. in Windows 10 Gaming to solve the problem; 8/31/23 Help! I need to cancel an unauthorized charge from Microsoft Windows 10 via a local computer store @ Hilo, HI. The amount in question: $73.14;... Discussion in 'Windows 10 Gaming' started by Carol Yanagisawa, Aug 31, 2023.

  1. CAROL YANAGISAWA
    Carol Yanagisawa Win User

    Unauthorized charge re: Microsoft Windows 10 / Seeking a refund for the unauthorized charge.


    8/31/23 Help! I need to cancel an unauthorized charge from Microsoft Windows 10 via a local computer store @ Hilo, HI. The amount in question: $73.14; Technician Randall who installed the program is no longer employed at this local computer store. This local computer store is not wanting to help me to get my money back. Instead they Clerk: Dell told me to get in touch with my bank to stop payment for the unauthorized purchase. What should I do? I am unable to reach Microsoft by phone. Please help!

    :)
     
    Carol Yanagisawa, Aug 31, 2023
    #1
  2. ELAINE ROBLES
    Elaine Robles Win User

    I have an unauthorized charge of $19.99

    Unauthorized charge of $19.99
     
    Elaine Robles, Aug 31, 2023
    #2
  3. JORDANVAILLANT
    JordanVaillant Win User
    Unauthorized child charges to account.

    Why does Microsoft not take the refund of unauthorized charges case by case? I'm being charged $600.93 in a 3 day period because I wasn't able to remove my card after purchasing a month of Xbox live. The site I went to lead me through a removal of the
    auto renew but kept my card on there during the month I had just ordered for my grade school grandson. Hence, I'm over-drafted in my account and they won't refund it or take the games back at all. There should be no problem for a huge tech company like Microsoft
    to put an alert on a child's account that adds up to $ 600.93 in a period of 3 days. The parent should have been alerted. I'm sure that the company is tech savvy enough to build in protection of parents and grandparents.
     
    JordanVaillant, Aug 31, 2023
    #3
  4. ZACKARIASLORD
    ZackariasLord Win User

    Unauthorized charge re: Microsoft Windows 10 / Seeking a refund for the unauthorized charge.

    Refund for unauthorized purchase - Developer does not refund but recommends to dispute the charge

    I realized I was charged without my authorization by an in-app purchase. I contacted the developer, finally today they replied me but they just recommended to dispute the charge with the bank. I do not understand very well why they don't just refund me
    and prefer the bank contact them. Any idea? By the way, given what they said, my next step is to call my bank and dispute this charge. Any suggestion is very welcomed!

    Thanks
     
    ZackariasLord, Aug 31, 2023
    #4
Thema:

Unauthorized charge re: Microsoft Windows 10 / Seeking a refund for the unauthorized charge.

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