Windows 10: unauthorized user login on my computer

My issue from the original post link below is not resolved. I would like to get live technical support to troubleshoot this issue.https://answers.microsoft.com/en-us/msoffice/forum/all/wife-work-login-user-id-showing-in-my-work-laptop/57929ba5-48bd-44cf-a3b4-c1dbb3260ad8?rtAction=1700077208110

:)

 

Bing HRS Toolbar Login Problem

Hi Ashlie,

Thank you for posting in Microsoft Community.

Sorry for the inconvenience caused.

Please provide more information to help you better:

• 
  Are you in a Domain?
  
• 
  Are you a local account or Microsoft account?
  
• 
  Do you have another user account
  
  
  

Meanwhile I suggest you to follow the steps given by
Rajith's in the article below and verify the result.

Redirecting

Reply with necessary information and I'll be glad to assist you further.

Thank you.

 

Random account appeared on login to my computer

Hi Mathew,

Thank you for getting back to us.

I suggest you to try the below steps to remove the user account from your computer.

• 
  Login to your computer through administrator account.
  
• 
  Press Windows key + r and type
  netplwiz, hit Enter.
  
• 
  Select the user account, you want to remove.
  
• 
  Click on the Remove button.
  

Hope it helps, reply to us with the status of your issue. We will be happy to assist you.

 

Can't login to new computer w/Windows 10

Hi,

Thank you for your reply.

• 
  Are you able to login to Microsoft Account on Web?
  
• 
  Have you installed any language pack?
  

I suggest you to follow the steps below and check if it helps.

Step 1: I suggest you to select the appropriate language in login screen at the bottom right corner and check if it helps.

Steps 2: Use On-screen keyboard in the login screen to login and check if it helps.

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.