Windows 10: "Undoing changes made to your computer" for 3 hours.

I want to try out the Xbox game pass ultimate on windows 10 but I had to do a windows 10 update so download the windows update. But for the pass 3 hours I been seeing the same message saying "Undoing changes made to your computer" at this point I don't know want to do.


Laptop: Dell inspiron 15, 5000 series

:)

 

KB3205386 / KB3210721 We couldn't complete the updates, Undoing changes, Don't turn off your computer

Hi,



Sometime late last year (I can't remember when this started) I had a Windows Update that automatically installed and it resulted in an error. This has continued until now and I have been avoiding fixing due to time restrictions it but now must be
rectified. In my update history the failing updates are listed as KB3205386 and KB3210721. The problem occurs as follows:



1. Windows update installs the update and requires a restart - If I try to shut down the computer it will install the update and restart.

2. The restart configures the update up until 95-100% (not sure which number it stops at).

3. The screen then says "We couldn't complete the updates, Undoing changes, Don't turn off your computer"

Steps 2. and 3. take a long time, I haven't timed it precisely but I would estimate 2-3 hours.



I cannot shut down my computer without going through this process and the other day Windows scheduled the installation and I was not able to change the scheduled time.



I have read many forums trying to solve this and have conducted a number of processes to solve this problem:

• Viewed the Installed Updates and uninstalled both KB3205386 and KB3210721.
• Run Command Prompt as Administrator and entered:
  • net stop bits
  • net stop wuauserv
• Opened the Services console and Disabled and Stopped Windows Update
• Browsed to C:\Windows\SoftwareDistribution folder and deleted all the files and folders inside
• Downloaded the stand-alone package for both updates from the Microsoft Update Catalog website, saved into C:\updates
• Disabled my internet connection
• In msconfig (System Configuration) Services tab disabled all non-Microsoft services
• Restarted
• Run Command Prompt as Administrator and entered:
  • wusa.exe C:\updates\[updatefilename].msu
• Waited for installation, installation says it is finished and requires a restart.
• Click to Restart.
• Check the update history, it displays that the update failed.

At this point the same process occurs in steps 2. and 3. of the error listed at the beginning of this post.

I have tried KB3205386 first and then KB3210721. Neither have worked.

If anybody has suggestions where to go from here it would be highly appreciated.

 

windows 10 undoing changes loop

Hi,

This issue is caused by a corrupted updates on your computer.

We found an article similar to your concern. We suggest following the troubleshooting steps provided by Sumit Dhiman2 on this
thread.

Get back to us if you need further assistance.

 

Edge Search Does Not Permit Change of Region


I got these suggestions from the Microsoft Community forum.No. 1 worked for me:

Thank you for posting the query on Microsoft Community. I am glad to assist you on this.
We have reproduce the issue here and we are able to access non-regional search for google using Microsoft Edge.
I would suggest you to try the below steps and check if it helps.
Step 1:
Clear browsing data option of Microsoft Edge and check if you face the issue. To do so perform the steps below.

1. Click on the More actions icon next to the feedback icon present on top right corner of the Project Spartan homepage.
2. Select Settings and click on Choose what to clear.
3. Check the boxes Browsing history, Cookies and saved website data and Cached data and files and click on Clear.

Step 2:
I suggest you to create a new user account and check if the issue occurs.

1. Go to Settings.
2. Choose Accounts and then select Family and other users.
3. Select add someone else on this PC.
4. Enter a user name and hit next.
5. Click on Finish.
6. Sign out from the current Account and Log into the new account.

Step 3:
It could also happen because of network issue. I suggest you to try with different network connection and check if it helps.