Windows 10: Undoing Update Changes TOTALLY FROZEN

Upon powering up laptop, screen immediately showed a message that update couldn't be completed. Dont Turn off. I followed suggestions and now Laptop is froze saying couldnt complete updates, undoing changes. Dont turn off. But now that screen is frozen, for days. I cannot do anything. WINDOWS Key, F8, CONTROL ALT DELE, they all do NOTHING. I am working from my tablet.

:)

 

Window Update Undoing changes made to your computer issue

Hi,



Thank you for writing to Microsoft Community Forums.



In order to help you with the appropriate troubleshooting steps, pleas reply with the details requested below:

• Do you receive any error message after Windows update?
  
• May I know after which update do you see this message?
  
• When you say, “this message appear about half and hour" does the computer boot to the desktop?
  
• What is the make and model of the computer?
  

If the computer doesn’t boot to the Desktop, I would suggest you to refer the suggestions provided by DaveM121 replied on April 7, 2019 in the thread

'Undoing changes made to your computer' in Windows 10.



If you are able to boot the computer to the Desktop, I would suggest you to run the

Windows Update Troubleshooter and see if that helps.



If the issue persists, I would suggest you to reset Windows Update components. Kindly refer the article by Sumit on

How to:Reset Windows update components in Windows.



You may also want to refer the steps mentioned in the article
Troubleshoot problems updating Windows 10.



Note: While performing chkdsk on the hard drive if any bad sectors are found on the hard drive when chkdsk tries to repair that sector if any data available on that might be lost. Also, the last step in the article
talks about Clean installation, please do not perform a clean installation of Windows.



Let us know the results, we will be glad to help you.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

Windows couldn't complete updates undoing changes

Whenever I try to update my computer which is a dell OptiPlex 9020 it says Windows couldn't complete updates undoing changes and then after that it restarts but after that it gets frozen on dell startup screen

 

We couldn't complete the updated, undoing changes...

Hi,



I suggest you to run the Windows Update troubleshooter and check if it helps.

Windows 10 has a built-in troubleshooter to check and fix issues with Update. I would suggest you to run this troubleshooter to check if the issue is with your Windows update.

Refer these steps:

• 
  Press Windows key +X, select
  Control panel.
  
• 
  Change the view by option on the
  top right to Large icons.
  
• 
  Click on troubleshooting and click on the
  view all option on the left panel.
  
• 
  Run the Windows Update troubleshooter.
  

Keep us posted on this issue so that we can assist you better.