Windows 10: Unexpected blue screen and a shut down.

Discus and support Unexpected blue screen and a shut down. in Windows 10 Software and Apps to solve the problem; Twice now I'm working along and the screen turns blue and there's a message about something wasn't liked and it restarts.I thought I saw an additional... Discussion in 'Windows 10 Software and Apps' started by JonathanWilsonMI, Jan 22, 2022.

  1. JONATHANWILSONMI
    JonathanWilsonMI Win User

    Unexpected blue screen and a shut down.


    Twice now I'm working along and the screen turns blue and there's a message about something wasn't liked and it restarts.I thought I saw an additional notice but it was so quick I didn't catch what it said.

    :)
     
    JonathanWilsonMI, Jan 22, 2022
    #1
  2. JUNAID_A
    Junaid_A Win User

    Blue Screen - Unexpected Kernal mode trap

    Hi Anne,

    Thank you for writing to Microsoft Community forum.

    This issue may occur when your computer lacks sufficient kernel space to process kernel-mode drivers

    To have a better clarity on the issue and guide you accordingly, respond to the questions listed below.

    1. What is the make and model of the PC?
    2. Were there any changes made on the computer prior to this issue?

    Meanwhile, you may try the troubleshooting steps suggested in the articles listed below and check if it works:

    1. Troubleshoot blue screen errors.
    2. Troubleshoot UNEXPECTED_KERNEL_MODE_TRAP
    3. Bug check: UNEXPECTED_ KERNEL_ MODE_ TRAP

    Regards,
     
    Junaid_A, Jan 22, 2022
    #2
  3. JENNIFER BRI
    Jennifer Bri Win User
    Blue Screen error UNEXPECTED STORE EXCEPTION

    Hi LaVonna,

    A stop error (also called a "blue screen" error) can occur if the issue caused your PC to shut down or restart unexpectedly. When you experience this type of error, you won't be able to see things like the Start menu or the taskbar on the screen when your
    PC is turned on. Instead you might see a blue screen with a message that your PC ran into a problem and needs to restart.

    We suggest that you refer to this
    thread     and check out the response of SpiritX MS MVP. This includes a detailed information on what information we need to resolve the issue as well as the possible troubleshooting steps.

    Do not hesitate to post back for further concerns.
     
    Jennifer Bri, Jan 22, 2022
    #3
  4. REMON ONT
    Remon Ont Win User

    Unexpected blue screen and a shut down.

    Startup Blue Screen

    Hi Jon,

    Startup blue screen error(s) can occur if a problem causes your PC to shut down or restart unexpectedly. It could be due to the following:

    • Outdated device software drivers
    • Corrupted Windows update system files
    • Software/Security conflicts

    We would like to know some information:

    • Did you get any blue screen stop error codes?
    • Have you tried booting in Safe mode?

    We suggest that you check this
    article     about troubleshooting blue screen errors and follow the troubleshooting steps provided there.

    We will wait for your response
     
    Remon Ont, Jan 22, 2022
    #4
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Unexpected blue screen and a shut down.

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