Windows 10: Unexpected blue screen and a shut down.

Twice now I'm working along and the screen turns blue and there's a message about something wasn't liked and it restarts.I thought I saw an additional notice but it was so quick I didn't catch what it said.

:)

 

Blue Screen - Unexpected Kernal mode trap

Hi Anne,

Thank you for writing to Microsoft Community forum.

This issue may occur when your computer lacks sufficient kernel space to process kernel-mode drivers

To have a better clarity on the issue and guide you accordingly, respond to the questions listed below.

1. What is the make and model of the PC?
   
2. Were there any changes made on the computer prior to this issue?
   

Meanwhile, you may try the troubleshooting steps suggested in the articles listed below and check if it works:

1. Troubleshoot blue screen errors.
   
2. Troubleshoot UNEXPECTED_KERNEL_MODE_TRAP
   
3. Bug check: UNEXPECTED_ KERNEL_ MODE_ TRAP
   

Regards,

 

Blue Screen error UNEXPECTED STORE EXCEPTION

Hi LaVonna,

A stop error (also called a "blue screen" error) can occur if the issue caused your PC to shut down or restart unexpectedly. When you experience this type of error, you won't be able to see things like the Start menu or the taskbar on the screen when your
PC is turned on. Instead you might see a blue screen with a message that your PC ran into a problem and needs to restart.

We suggest that you refer to this
thread and check out the response of SpiritX MS MVP. This includes a detailed information on what information we need to resolve the issue as well as the possible troubleshooting steps.

Do not hesitate to post back for further concerns.

 

Startup Blue Screen

Hi Jon,

Startup blue screen error(s) can occur if a problem causes your PC to shut down or restart unexpectedly. It could be due to the following:

• Outdated device software drivers
• Corrupted Windows update system files
• Software/Security conflicts

We would like to know some information:

• Did you get any blue screen stop error codes?
• Have you tried booting in Safe mode?

We suggest that you check this
article about troubleshooting blue screen errors and follow the troubleshooting steps provided there.

We will wait for your response