Windows 10: Unexpected BSOD while using Type-C IEM. Same port works fine with other devices. And my IEM...

I bought an IEM a few months ago, it is type-C, works perfectly fine with my mobile device, but whenever I plug it into my PC, if it moves a bit or anything like that, I suddenly get a BSOD. So it is like the IEM works perfectly fine when it is not moving, or anything. It is a sudden plug/unplug situation when I get a BSOD. I don't know what is causing that because sudden plug/unplug situations do not cause this with any of my other devices. I thought there was a driver issue, but other type-C stuff like my mobile, hard drive or even when I charge my PC with a PD charger, it works fine. I am a

:)

 

Headphones/IEM doesnt show up for in input devices

Hi

Welcome to Microsoft community.

It sounds like you're experiencing an issue where your QKZ AK6 Pro IEM's built-in microphone isn't being recognized as an input device on your PC. This can be due to several reasons, including incorrect settings, driver issues, or hardware compatibility problems. Here are some troubleshooting steps that might help resolve your issue:

1. Check Your Audio Settings: Go to the Sound settings on your PC (you can search for it in the Start Menu). Under the 'Input' section, check if your IEM's microphone is listed. If it is, make sure it's set as the default device. If it isn't listed, try disconnecting and reconnecting your IEM, then check again.
   
2. Enable Microphone Access: In the Sound settings, also check the 'App volume and device preferences' section. Make sure that microphone access is turned on for your apps.
   
3. Update Your Audio Drivers: Outdated or incompatible drivers can cause issues with device recognition. You can update your audio drivers by going to 'Device Manager' (search for it in the Start Menu), expanding the 'Sound, video and game controllers' section, right-clicking on your audio device, and selecting 'Update driver'.
   
4. Check Your IEM's Connection Type: If your IEM uses a TRRS connector (a 3.5mm plug with three rings), it might not work correctly with a TRS socket (a 3.5mm socket with two rings), which doesn't support microphones. If this is the case, you might need to use an adapter that splits the TRRS connector into separate microphone and headphone plugs.
   
5. Contact the Manufacturer: If none of the above steps work, you might want to contact QKZ's customer support for further assistance. They might be able to provide more device-specific troubleshooting steps.
   

Best regards

Derrick Qian | Microsoft Community Support Specialist

 

Headphones/IEM doesnt show up for in input devices

You are already using your IEM's mic --- it is NOT a separate device.

Plug in your IEM. The computer will prompt you "which device did you plug in?". Select "headset", that's it.

Lightly tap your IEM's microphone, the "microphone array" signal meter (in your screenshot above) will jump, thus verifying that you are using your IEM's microphone.

 

How do I get my truthear crinacle blue iem's to work on my pc?

I bought these iem's for gaming and when I plug them in they don't register on my pc. I have checked my setting and can't figure out why they won't work. The iem's work with everything else just not my pc. Can someone help?