Windows 10: UNEXPECTED KERNEL MODE TRAP (BSoD) error occured after conecting controller through bluetooth

I have been conecting my pro controller for about a a year and have only recently seen this error occuring every time i try to connect the controller to my laptop i get this error every time. I have done various scans on my laptop to see any issues and it doesn't show any issues and i also tried to system restore to the day before the issue began it never finishes installing it saying it's unable to complete instilation (this issue has caused my browser to delete it's previous data) so any help would be appreciated.


Minidump dmp files:

https://drive.google.com/file/d/1wcZELzXwlUf2sn_3E5-tDyIvbjyt24pS/view?usp=sharing

https://drive.google.com/file/d/10qisTSP261_JeFOyPTOBUZsMQkdTc0LS/view?usp=sharing



System Information file:

https://drive.google.com/file/d/1zY2IQQ3RebO8lIDMTNUAxJ6Om0QdQvyY/view?usp=sharing

:)

 

unexpected kernel mode trap BSOD

Hi Adam,

Thank you for posting in Community.

We understand your concern and we will provide the information required to help you resolve the issue.

Before we proceed, I would like you to provide the information stated below:

Do you get the error message/BSOD only when you uninstall, reinstall, etc third party app?

The error UNEXPECTED_KERNEL_MODE_TRAP indicates that the Intel CPU generated a trap and the kernel failed to catch this trap. This trap could be a
bound trap (a trap the kernel is not permitted to catch) or a double fault (a fault that occurred while processing an earlier fault, which always results in a system failure).

To know the exact cause of the BSOD, I suggest that you provide the Dump files that were produced when the error occurred, or the Event ID from your Event Viewer which was recorded during the time of the crash.

Hope this helps

 

Unexpected kernel mode trap bsod

Recently crashed with a unexpected kernel mode trap error. No hardware or software changes have been made recently. Attached is link to memory dump files and my msinfo. Any suggestions on where to start troubleshooting will be welcome.

Troubleshooting files: Public

Thanks

 

BSOD unexpected kernel mode trap

I am suffering constant stopcode unexpected kernel mode trap but with no error number.

I have tried deleting any recent software done a full malware and virus scan with malwarewarebytes and avast.

Sometimes the BSOD occurs just after startup but other times it occurs during use.

Someone told me to transfer the minidump files to a folder which I have done but what now.

I can't backup until this is sorted so my whole system is vulnerable. I hope someone can help please