Windows 10: Unexpected Kernel Mode Trap - storport.sys failure

Hi there,


I recently upgraded my PC to all new hardware. So far everything has been running pretty smoothly, all except a BSOD error I keep getting. I am studying/working in the VFX industry and use a 3D software called Maya. When rendering images within Maya, or sometimes using it in general, my system blue screens with the below error:


UNEXPECTED KERNEL MODE TRAP

What failed: storport.sys


I have been troubleshooting this problem for the last few days, and have tried all the basic solutions such as updating all my system drivers, running SFC Scan, checking my boot drive for errors, restoring my pc, etc. However, nothing is yet to work.


I should note that I have only noticed the error predominately when rendering, and never when not using Maya. It also doesn't happen the second I start rendering or anything, I can sometimes get away with ~30 minutes of work/rendering before the BSOD error occurs again.


Here are my new system specs:

AMD Ryzen 9 3900X 12-Core 3.8GHz

16GB DDR4 RAM

Geforce RTX 2080 SUPER OC

MPG X570 GAMING EDGE WIFI MOTHERBOARD


All components are brand new and have been functioning well besides the BSOD error.


Let me know if any more info is required to help diagnose. The main reason for creating this question is I'm yet to find a solution elsewhere for this problem, despite it being apparently somewhat common.


Thanks,

Harry

:)

 

How to solve UNEXPECTED KERNEL MODE TRAP?

1st

Stop Code: UNEXPECTED KERNEL MODE TRAP

What failed: nvlddmkm.sys

2nd

Stop Code: IRQL NOT LESS OR EQUAL

What failed: N/A

 

unexpected kernel mode trap

How can the shutdown from the "unexpected kernel mode trap" be repaired?

 

Blue Screen - Unexpected Kernal mode trap

Hi Anne,

Thank you for writing to Microsoft Community forum.

This issue may occur when your computer lacks sufficient kernel space to process kernel-mode drivers

To have a better clarity on the issue and guide you accordingly, respond to the questions listed below.

1. What is the make and model of the PC?
   
2. Were there any changes made on the computer prior to this issue?
   

Meanwhile, you may try the troubleshooting steps suggested in the articles listed below and check if it works:

1. Troubleshoot blue screen errors.
   
2. Troubleshoot UNEXPECTED_KERNEL_MODE_TRAP
   
3. Bug check: UNEXPECTED_ KERNEL_ MODE_ TRAP
   

Regards,