Windows 10: unexpected PC shutdown

game crashes while playing without reload screen dmp file

:)

 

PC is Suffering Unexpected Shutdowns

Most important detail to me would be whether these shutdowns are sudden, in which case it's likely a short or PSU issue (capacitor aging maybe?) or graceful windows style shutdowns, which suggests software interference.

It could also be overheating components if it's a sudden shutdown. What are your thermals like?

 

PC is Suffering Unexpected Shutdowns

So its been almost two weeks since i last posted and since my PC has shutdown unexpectedly... My original plan was to play around with the RAM to see if that was the issue but after a few days of no shutdowns i figured i would see if the CMOS clear and repairing the corrupt OS had fixed the issue. As i already said its been almost 2 weeks since i first made theses changes and i was fairly certain it had fixed the issue...Unfortunately my PC did shutdown unexpectedly today while i was at work. It seems pretty ridiculous to me that the PC could be on for almost 2 weeks straight and have no issues then just randomly shutdown...I ran the SFC scan to make sure nothing had gone wrong with the OS and it reported no issues. My next step i guess would be to try and eliminate the RAM as the issue but honestly i find i very hard to believe that's the issue after the PC was on for 2 weeks. Surely if this was a hardware issue i would have more regular shutdowns...or at least shutdown while im actually using the PC...What do you guys think?

 

PC is Suffering Unexpected Shutdowns

I just built a new PC at Christmas and every now and again the PC is shutting down unexpectedly. It seems to happen randomly but it mostly happens when the PC is idling. It doesn't happen ever time its idling(maybe once every other day, seems to be completely random) and may not happen for days. Ive been watching a movie and had it shutdown, ive been gaming and had it shutdown. Here are the PC specs:

Asus Maximus VII Hero (latest BIOS, problem happened on older BIOS also)
Intel i7 4790k (no OC)
16GB Corsair Vengeance 1866 (only running at 1333)
be quiet! Dark Rock 3
EVGA GTX 660 ti (had this in my old system with no issues, latest drivers)
Antec 520W (had this in my old system for over 2 years with no issues)
Samsung 840 EVO 250GB (Boot drive, Windows 8.1)
Seagate Barracuda 2TB (used for my doc, video, pics ,etc..)
Fractal Design Define R4

Here is a list of things i have discovered though troubleshooting that might help narrow down the problem:

-I have been able to play demanding games without issues(only shutdown once while gaming)
-I have ran memtest for over 8 hours with no errors
-I have stress tested the entire system with no issues
-while stress testing CPU temp never goes over 70.
-I had AIDA64 installed and came across this thread which is what i though the issue was. I have uninstalled AIDA64 but the problem still exists and i no longer think this is related.
-I let the system sit in the BIOS while I wasn't using it for many days to see if it would still shutdown and it did not (could have been luck I dont know)
-The PC does not restart itself. After pressing the power button it boots normally with no error messages. When I go into the system logs I can see the unexpected shutdown.
- I tried disabling all startup programs except Norton 360 and it went a week then it shutdown

-The driver \Driver\WUDFRd failed to load for the device ACPI\PNP0A0A\2&daba3ff&2.
Source: Kernel-PnP
Event ID: 219
This warning has been showing up in the logs since i built the computer but didnt think much of it. Ive done alittle research on this and found that there is lots of other people with Asus MB's reporting this error, but none of them that i read have reported unexpected shutdowns. Do you think this could be linked to the shutdowns? This thread on the ROG forums has lots of info on the topic.

- i also see this warning in the logs: The driver \Driver\WudfRd failed to load for the device USB\VID_05AC&PID_12A8\9b9ceeb8e1be31f835c6ccec7c889d8d71f4f142.

-Another warning:
Intel(R) Ethernet Connection (2) I218-V
Network link is disconnected.

-None of these warnings are showing up right before the unexpected shutdown so i dont know if they are related at all.

Thanks for the help